"I was very pleased with the ease of placing an order and even more pleased with the rapid delivery of the product I ordered.

I love the pajama jeans I ordered and plan to puchase more pairs."

"I purchased the RC flying Shark as a gift. It was delivered on time (the box was crushed but nothing was damaged.)Person I gave the gift to was happy to get it. I would use the site again."

"Great value and speedy delivery. Will definitely do business again."

"I got two pillow pets through a deal, and they were so cute and fluffy! I got a sheep and a puppy and my grandchildren were thrilled when I gave them their "pets". I would totally order again!"

"While I was "cutting it close" for Christmas, I GREATLY appreciated the updates/progress reports from the store! The shark arrived on the day it was projected and all was good!"

"Great - Fast service, good price, good quality, works great "

"I was lucky enough to find this store right before Christmas. The pillow pets I ordered were shipped and and delivered in time for Christmas...their service was excellent."

"I ordered 2 animal pillows from Your Store Online. My order was completed and shipped very quickly, and the pillows were exactly as described. I was very happy with my overall experience and I would certainly do business with this company again."

"The pillows were shipped quickly and were perfect. I have seen others in the stores and they seemed cheap and small. These were great and I was very pleased. I ended up order two more!Thanks."

"The experience with you was a great one!!!! I have no complaints I'm a very satisfied customer. Can't wait to find something else I like to purchase from you."

"Horrible experience. I ordered 4 remote control flying fish on DECEMBER 1ST!! It is 38 days later and I have 2 of them. The company has been totally unresponsive to my emails. No one answers when calling them during the very limited hours, and no one would come on-line for the chat. Four kids had nothing under the tree this year from their grandparents."

"the worst possible experience.
In october 2011, i ordered 2 air swimmers @ $63 in time for my granddaughter's birthday and her dad, my son's birthday on Nov. 13. i gave a 3 week window for delivery. it was never shipped. i had to scurry to find them another gift. a flurry of emails indicated it would ship on nov.14, which i thought would be ok to have for the holidays. nothing ever arrived. i had to buy other gifts to compensate for their unprofessional errors and negligence. xmas came and went. after the new year, i was promised that it would arrive, at the latest, within 4 business days. it never arrived. now, we are still waiting. i had to tell them not to charge me for shipping.
thus, this purchase has cost me $120 in extra gifts and stomach lining.
i had also ordered the same 2 air swimmers for our household. i got one in late nov.
inexcusable.
"

"Terrible. $30 shipping and handling. Told order was on back order. Card charged immediately. Cancelled order,no refund. They should be shut down!"

"i had trouble placing my order and then only got one wallet. i called customer service and they said they would send out another one but they sent the wrong color!!!! perception is realty. just didn't have a good overall experience but like the wallet
"

"My wife and I decided at the last minute that the perfect gift for my son and his wife was a peanut-butter maker, so they could make peanut butter for our grandson, and other nut butters for themselves. YourStoreOnline had the item in stock and we purchased it.
The great thing was the customer service. I wanted to see whether I had to pay extra to have quick delivery, to be in time for Christmas, so I called on the phone. Joe researched where the item was shipped from and assured me that I could select regular delivery. He also offered to call the manufacturer/shipper to ensure that it did in fact ship when it was supposed to.
So I ordered the item, send an email to Joe with my invoice number, and he called the people who were sending the item, then he wrote back to tell me that it was looking good.
The Peanut Butter maker did arrive on Saturday, in plenty of time to be wrapped for giving the next morning.
This is an example of just fabulous customer service. I can't say I have ever received equally good service in the past. So I will certainly be shopping at Your Store Online again.
Thanks!"