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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2017-06-11

Great experience

"Cory helped us on a Saturday evening... he was both courteous and informative. "


Verified
5/5

2017-06-10

New to Zenhaven

"Dealt with Marcus on the purchase of a new Zenhaven Mattress and Lineal power Base. Very helpful in answering questions and helping with the order. So far everything has been very smooth. Now waiting for delivery and setup."


Verified
2/5

2017-06-10

Extremely hard and uncomfortable. Don't buy this if you have shoulder or back problems.

"Could not sleep it hurt shoulders and back so bad. Good for not having any smell. "


Verified
3/5

2017-06-08

So far all I know is it is going to take a long time to get the mattress ... particularly since I don't have one in the meantime!

"Not sure why I would be filling out a rating now as I have not gotten the mattress, nor do I know yet when it is coming, but you asked ... so here you go. Hope the mattress is really good."


Verified
5/5

2017-06-08

Good communication.

"Zen haven keeps you up to date on your order."


Verified
5/5

2017-06-04

Flawless

"Good experience with knowledgeable person. Got the order correct the first time. Looking forward to the arrival of the Zenhaven. "


Verified
5/5

2017-06-02

Finally the right mattress

"We tried almost every type of mattress from the best of the spring-types to Sleep Number beds and were not satisfied. We finally focused on latex mattresses and Zenhaven's name and reputation lead us to give their mattress a chance. The ordering and delivery process went smoothly but more importantly Zenhaven lived up to their reputation. We are both sleeping better, much better. Zenhaven has made that critical 1/3 of our daily life more rewarding. My highest recommendation has always been whether I could recommend something to other members of my family. I would recommend Zenhaven to family without any hesitation. Thanks! "


Verified
5/5

2017-06-01

Pleasurable and helpful

"All my questions were answered professionally and quickly.
"


Verified
5/5

2017-05-30

So far so good.....

"I ordered a mattress a couple of days ago.
The website is easy to use.
The chat is instantaneous, and helpful.
If you are retired military they will give you $50 off the price if you provide a DoD number.
The promises....delivery, set up, no hassle return policies are excellent.
Now if Zenhaven keeps their promises....and I have every reason to believe that they will.... I'll give them another 5 star rating.
I am hopeful that once the delivery is complete the product will be as good as the promises.
Stay tuned.
"


Verified
5/5

2017-05-29

Great customer service!

"I had several questions which were quickly answered by an associate."


Verified
5/5

2017-05-27

new mattresss

"just ordered my new mattress and everything went smooth. Got E-mail confirmation as promised, Got follow up E-mail on status as promised, everything went great. "


Verified
5/5

2017-05-21

Excellent Customer Service

"All my questions and concerns were answered in a prompt, courteous and professional manner."


Verified
5/5

2017-05-09

Friendly, fast and easy to work with

"I had a great experience purchasing the bed- though we needed to charge it between two cards, it was easy and fast. I believe my sales person was Luke(?)-- he was warm, friendly and took care of everything quickly.
Such a great company-can't wait to receive our new bed.
"


Verified
5/5

2017-05-09

great ordering system

"Your order system was excellent. However, I will be able to give you a detailed review once I receive my bed and spend a night in it"


Verified
5/5

2017-05-07

mattress shopping on line.

"Great customer service. All of my questions were answered giving me the confidence to purchase a mattress on line."