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198,134 reviews
4.47 / 5
Shopping  •  Apparel  •  Eyewear



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Product & services pricing
0.00/5
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0.00/5
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Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2023-11-15

Love Zenni in Canada

"Every order of glasses has been a great success. Thanks!!!!"


Verified
5/5

2023-11-15

The Only Eyeglass Company!

"I am diabetic and have diabetic retinopathy.
My vision changes all the time so, .... If it weren't for Zenni, I could not afford to change scripts every so many months.
Been with them for years now and they have been there for me.
They far outshine the big chain stores.
Great ... Thanks.
"


Verified
5/5

2023-11-14

Love!

"I Love my glasses. They are a perfect fit!"


Verified
2/5

2023-11-14

Price increases of 86% can't be justified

"Corporate price gouging is morally wrong and companies who engage in it are reprehensible. And with an 86% increase in the exact same frames/lenses with the only change being the prescription, I feel dumb for not paying attention to the size of the price increase before placing the order. That is on me. But I won't make the same mistake next time."


Rep reply posted 2023-11-14
A rep from Zenni , ZenniNK, has responded:

“Thank you for your review. Zenni is committed to bringing you the highest quality products. To continue meeting this commitment, we recently increased our prices on selected lenses. This is the first time Zenni has increased our lens prices in our nearly 20 years of operation. We are proud to offer the lowest prices in prescription glasses on the market and fulfill our mission of affordable eyewear for everyone. Please be assured that we have made every effort to keep this increase to a minimum and continue to offer glasses starting at $6.95. If you have any further questions, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.


Verified
5/5

2023-11-14

Returner

"Easy to order & very fast shipping!"


Verified
5/5

2023-11-14

Better Than Ever!

"The entire experience was Flawless"


Verified
5/5

2023-11-14

Very satisfied in Blind Bay BC

"My order came quickly and just what I was expecting. I will always order from you."


Verified
5/5

2023-11-14

Happy customer once more

"Zenni never disappoints when I order new glasses. "


Verified
5/5

2023-11-14

Great service and good product!

"Good all round. Thank you"


Verified
5/5

2023-11-14

no

"no this is taking too long"


Verified
4/5

2023-11-13

Great full experience

"It took me a few but once you order it’s great to get a product you like"


Verified
1/5

2023-11-13

Can’t wear them

"Customer service was great during the ordering experience but I can’t wear the glasses"


Rep reply posted 2023-11-13
A rep from Zenni , ZenniNK, has responded:

“Thank you for your review. We are sorry to hear that you are not able to wear the glasses. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, as well as a copy of the original written prescription, and we would be happy to assist you.”


Verified
4/5

2023-11-12

New review

"Always have great favorite and reasonable pricing"


Verified
3/5

2023-11-12

Bad

"Complicated and did not get glasses I wanted"


Rep reply posted 2023-11-13
A rep from Zenni , ZenniNK, has responded:

“Thank you for your review. We are sorry to hear that the glasses were not as expected! If you would like to check your return options, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”


Verified
5/5

2023-11-12

Wiil buy again from Zenni.

"User friendly web site with detailed info for proper frame selection."