"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"Paid for express shipping. Still ended up waiting almost 2 weeks to get my glasses while customer service had no idea where my glasses were and they sent the wrong prescription "
"Just wonderful. This will be my go to "
"Lots to choose from and love that there so many colours to choose from."
"I'm trying to determine how to order glasses without an additional AR Coating since I've already selected the premium progressive that already has an AR coating. NO one on your chat has been able to help. I'm very frustrated!
"
“Thank you for your review. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media and we would be happy to assist you.”
"Good quality and fast shipping. On a quest to order a second pair. "
"Easy and fast. Thanks for a great pair of glasses"
"Wrong order shipped with wrong prescription although agent advised and gave confirmation it was cancelled. Still without glasses and finally received my refund 14 days later after having to file a dispute with my bank for internal error. They should have re shipped my new proper prescription glasses from the start. "
“Thank you for your review. We are sorry to hear that happened, but we are glad our team was able to assist you with a refund. If there is anything else we can do for you, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”
"It was great. Will be ordering again "
"Lots of options at great prices! Got exactly what I ordered and will be back again."
"I struggled at first with the website. But once I got my prescription in it went smoothly. I'm happy with the the glasses. One pair is a little to big but other than that I liked being able to pick out and get my glasses for less than at the eye Dr. I will have to figure out how to pick the correct size next time.
They arrive quickly and without any issues.
One request when ordering clip/magnetic sunglasses to have soft side case to carry them in."
"Process was really easy from start to finish. It was really easy to order. The glasses were delivered to my house about a week after order! They fit my kiddo and he's really excited he was able to get them personalized. "
"quick and easy. My glasses arrived quickly and exactly as I had hoped/."
"Every order of glasses has been a great success. Thanks!!!!"
"I am diabetic and have diabetic retinopathy.
My vision changes all the time so, .... If it weren't for Zenni, I could not afford to change scripts every so many months.
Been with them for years now and they have been there for me.
They far outshine the big chain stores.
Great ... Thanks.
"
"I Love my glasses. They are a perfect fit!"
A rep from Zenni , ZenniJeA, has responded:
“Thank you for your review. We are very sorry to hear this happened. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”