"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"As I said the rep walked me through with no problem, she was great.Didn’t get her name because I was so frustrated trying to order on my own."
"Great product, fits well and you cannot beat the price. Arrived on time, no adjustments needed. They work great!"
"Very happy with all my Zenni purchases!!!!! "
"Not happy with the end result "
“Thanks for your review. At this time, we are showing your package was delivered on November 14th, 2023. If you did not receive your package, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media and we would be happy to assist you.”
"List my rush order, it took 5 chats and 3 emails to get it to ship. My sunglasses arrived 2 days after I left for vacation. I had ordered 2 pair, the nit rush pair (regular glasses) arrived o. Time, sunglasses missed my Hawaiian vacation. Silly!"
“Thank you for your review. At Zenni we strive to provide you an ordering experience that is second to none, and we are sorry to hear that was not the case this time and there was an unexpected delay with your package. If you did not receive your package within the estimated timeframe on the website, please feel free to reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website or on social media with any questions so we can better help you.
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"The process was simple, and the delivery was faster than I had expected, and the final product was exactly what I needed, I am very pleased with my purchase."
"Fast, efficient and easy !!"
"Didn’t understand the frames very well. Not what I expected."
"The online features were great. It helped me narrow down choices. I’m a person who lives with a high prescription and was not sure if the glasses would actually work for me. I was happy when I realized it was going to be just fine. "
"Great customer service and the glasses are really cute! My prescription was for bifocals but I can't wear them. I wanted 2 pairs of glasses - 1 for distance and 1 for reading & computer. The representative at Zenni was very helpful in helping me figure out how to order them. I've received both pairs and they work great! "
"Just flawless experience ordering online"
"Easy, quick and fit was as expected"
"They came out perfect. Will purchase again."
"I found the price to be fair. Delivery was quick. Product quality was good. No complaints."
"Not happy with rush order taking 12 days to deliver"
“Thank you for your review. We are sorry if the order did not arrive in the estimated time frame on the website. Please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number and we would be happy to assist you.”
A rep from Zenni , ZenniJeA, has responded:
“Thank you for your review!”