"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"I needed glasses, I buy them, you make them and then you send them. That's how business works."
"Easy to pick out a frame and order the lenses from my prescription. "
"Easy to order and reorder and to add on the correct items I needed. Info needed for informed add ons was there too."
"First time user and a delighted one. Every step was easy from the prescription upload to the face scan and selection. I received glasses which I love and for 1/10th of the price at my optometrist's shop. "
"From choosing frames to arriving at my house, it all was fantastic. So happy!"
"Fast and exactly what I need"
"I’ve never bought frames online and was nervous. I’m very happy with the shape, design, and color! Prescription is perfect. The only issue was I had paid the $19 rush 3-5 service but had to email them for a status after 7 days. They apologized and refunded the $19 and gave me updates until they arrived. I was very satisfied with the service. "
"very good look just like they are on line very happy"
"Great choices & great prices "
"Easy to order, fast delivery, Perfect Glasses"
"Terrific as usual. I made a mistake on my first order. Zenni helped me understand my prescriptions and I did easy free return and my new order arrived promptly. Excellent new glasses!"
"Ordered glasses needed a 2nd pair and they could care less that I just got them 2 weeks ago when they had a special offer and would not honor it. Offered nothing to appease the situation."
"Amazing. They answered my questions and sent me the best progressive lenses I have ever purchased I will be a repeat customer "
"See above failure to price "
“Thank you for your review. At Zenni we strive to provide you an ordering experience that is second to none, and we are sorry to hear that was not the case this time. We are always looking to improve and have passed your feedback onto our team. If you need further assistance, please feel free to reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website or on social media with any questions so we can better help you.”
"Every part of the process went great!"
A rep from Zenni , ZenniNK, has responded:
“Thank you for your review. At Zenni we strive to provide you an ordering experience that is second to none, and we are sorry to hear that was not the case this time. We are always looking to improve and have passed your feedback onto our team. If you need further assistance, please feel free to reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website or on social media with any questions so we can better help you.”