"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"Always the best choices and best price. I have never had an issue with an order and prices can't be beat!"
"After receiving my order for 2 pairs of glasses, I could not use either as both had progressive lenses, I just could not get used to them. I called Zenni and explained my situation and they gladley accepted my requested return. I re ordered, not that I had too, another 2 pairs without the progreesive lens's and they are just wonderful, delivered quickly. I will order again from Zenni for sure. "
"Love my new glasses!! So easy to order, lots of styles to choose from!"
"I'm a Zenni Alum! My first order was back in 2007 and I was so amazed! I have ordered glasses and sunglasses many many times and have never been disappointed! "
"Fast and good. Would use again in future."
"Never enough frames in my size. I’m large headed so I require longer and wider frames. Of which there are five. So I’ve bought the same pair for the past five years. They work! But they also don’t have good shipping partners unless you pay premium which is tough when already paying the lense cost"
"Ordering simple, large selection"
"Again-love my Zenni glasses "
"thanks again. easy process. "
"Great experience great quality easy to order "
"Simple and quick. Cost effective!"
" Broke my glasses. Ordered a new pair. Arrived in a timely manner without issue.
Happy with my purchase "
"Always top quality glasses"
"Not happy and not sure I will be until they fix it. "
“Thank you for your review. We’re sorry to hear that you were not satisfied with your recent experience with our customer service. We always strive to deliver excellent products and service, and we understand that we missed the mark in this instance. If there’s anything else we can do to assist you, please feel free to reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, through chat on our website, or on social media with any questions. We’re here to help!”
"From the 1st time I ordered, I have been so happy with my glasses. I bought 13 pairs of glasses so far this year. I am hooked and will forever be a customer. I have saved so much money and time. "
A rep from Zenni , ZenniEH, has responded:
“Thank you for your review! We truly appreciate your feedback.”