"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"These were exactly what I was looking for! They fit well, look good (I think), and shipping was very fast. I will definitely order a few more pairs as back ups."
"I am very happy with the ease of ordering on line , very happy with the great choice of frames. The help desk or live chat was very helpfull
I will be back for more :)"
"It was wonderful. It was easy to update the prescription and then reorder the glasses. They came in a timely manner and didn't even need to be adjusted. The quality is excellent. Still wearing the glasses from last year. "
"At the beginning I am afraid, but was simple. I recommend pretty much the Application."
"Good product, great priced and great service."
"Tout était parfait . Livraison rapide et j’adore le produit "
"Price is about average; nothing special."
"
Everything is nice with the website !!! Finding the glass is so easy so as entering the right prescription "
"The service was good. I just don’t like my glasses and they need to be adjusted. Both pair need adjustment. I don’t know where to go to get them adjusted. If I was able to try them on in person I would not have picked the pair of glasses I did. "
“Thank you for your review. We are sorry to hear the glasses are uncomfortable and need adjustment. We do have an adjustment guide linked below, but if that doesn't help, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, and we would be happy to assist you.
https://www.zennioptical.com/how-to-adjust-your-eyeglasses”
"Someone recommended you and I was very happy with my first pair. I like these even better. What I find frustrating is your app. I was forced to log in over and over again. I couldn’t save my picture to try on the glasses. The PD varies wildly so I used a different source. I love my glasses but I love even more that they didn’t break the bank. "
“Thank you for your review! We are always looking for ways to improve the app and we appreciate your feedback.”
"It was a learning experience for me`."
“Thank you for your review, we appreciate your feedback!”
"I am always impressed by how easy it is to order and quickly receive new glasses."
“Thank you for your review; we appreciate the feedback!”
"liked the product so ordered a double set of glasses"
"Bonne monture, bien ajusté. Livraison rapide. L'anti fog ne fonctionne pas, j'ai du acheter un spray. "
“Merci pour votre avis. Chaque paire de lentilles à revêtement antibuée est livrée avec un chiffon activateur antibuée spécial qui active les propriétés antibuée et empêche la formation de gouttelettes individuelles d'humidité pouvant obstruer la vision. N'hésitez pas à nous contacter par e-mail à service@zennioptical.com, par téléphone au 1-800-211-2105, par chat sur notre site Web ou sur les réseaux sociaux pour toute question afin que nous puissions mieux vous aider.”
"Ordering, tracking , receiving, and prescription great. Liked viewing what they should look like on me but Don’t like how they look on me when received. I will however try again!"
“Thank you for your review. We appreciate your feedback with the glasses. But if you would like to check your return options, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, and we would be happy to assist you.”
A rep from Zenni , ZenniEH, has responded:
“Thank you for your review; We appreciate the feedback!”