"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"If you love fashionable along with functional- get several pairs from Zenni. I have a set to match all my moods- love them!(and so does my wallet!)"
"Not only did I get my glasses earlier then anticipated, but they are perfect! I love the styles and clarity of both pair."
"It was seamless and easy. I love my new glasses and I paid $400.+ less than in the store!"
"I can no longer wear contact lenses so an affordable source for eyeglasses is super helpful."
"Will be back for sure good products excellent service."
"Haven’t try the glassess yet, Im sure they are okay quality but the shipping and confusing with the vendor is very bad. Also lack of communication"
"My daughter loved her glasses."
"No glasses. So i can’t say"
“Thank you for your review. We are sorry to hear that you haven't received your order. The standard timeframe for all orders is 7–14 business days, starting the day after your order is placed. If you don’t receive your order within that timeframe, please don’t hesitate to reach out to us. You can contact us via email at service@zennioptical.com, by phone at 1-800-211-2105, through chat on our website, or on social media with your order number. We’ll be happy to assist you!”
"I will be ordering again!! "
"I received broken eyeglasses "
“Thank you for your review. We are very sorry to hear that you received your glasses broken. We understand how frustrating this must be, and we want to make things right for you. Please don’t hesitate to reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, through chat on our website, or on social media with your order number. We’re here to help and will do our best to resolve this for you!”
"Shipping delays. Don’t know where my glasses are. "
“Thank you for your review. We are truly sorry for the inconvenience you have experienced due to the delay in your order. The standard timeframe for all orders is 7–14 business days, starting the day after your order is placed. If you don’t receive your order within this timeframe, please don’t hesitate to reach out to us. You can contact us via email at service@zennioptical.com, by phone at 1-800-211-2105, through chat on our website, or on social media with your order number. We’re always happy to assist you!”
"Easy to order and arrived quickly. My second pair from Zenni and will not shop anywhere else for my progressive bifocals. Beautiful!"
"Got great glasses at a Black Friday price! "
"Easy to use website, perfect experience "
"I ordered a pair of glasses for my granddaughter. It was easy, and not expensive. Her Zenni glasses look better than the $300+ pair I purchased at the eye doctors. Will definitely use Zenni again. "
A rep from Zenni , ZenniEH, has responded:
“Thank you for your review. We’re sorry to hear about any lack of communication or confusion regarding the shipping information. The standard timeframe for all orders is 7–14 business days, starting the day after your order is placed. If you don’t receive your order within this timeframe, please don’t hesitate to reach out to us. You can contact us via email at service@zennioptical.com, by phone at 1-800-211-2105, through chat on our website, or on social media with your order number. We’re always happy to assist you!”