ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2006-05-31

"I have ordered several items from ZipSoomFly and have had good luck with them. They are very careful with their credi card purchases, for which I am thankful. Good work.

Jeff
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services

1/5

2006-05-30

"I tried to make a purchase from ZZF over the weekend, but their system declined my card. I contacted my Bank today and was informed that the bank refused to complete the transaction because ZZF is on their BLOCKED list, which is reserved for known and verified cases of FRAUD. I tried to contact ZZF to no avail (no one answers but their machine even during their "supposed" open hours}. I'm rethinking my decision to purchase from ZZF now and glad my bank blockes transactions to them.

If ZZF reads this and wants to contact me about the problem, I am ready to talk to anyone there that can help in straightening this situation out.

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Ease of ordering online
Overall product shipping and delivery process
N/A
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
N/A
Delivering products on-time
N/A
Overall technical support
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
4/5

2006-05-27

"I got what I ordered, in the time expected, and it works. Packing, however, was pitiful. I bought two sticks of RDRAM; they were in OEM blister packs which were rubber banded together and rattling around in an oversized box with a couple of uninflated (!) air packs. Maybe they take more care with drives and other equipment more sensitive to impact damage; all I know is what I experienced."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
Resolving problems
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2006-05-27

"I'm not sure why ZipZoomFly has gone down over the years, but I've been a customer since 2001. I have purchased 5 seperate orders in the last couple of weeks and they have all come in working condition in a timely manner. At most, the items needed one day and a half to complete processing and ship, but that is all detailed in their site, so I can not fault them. The prices are cheap and no sales tax in my state. I'm not sure if other people have an agenda agaisn't this site or not, but I live on the east side and have never experienced any problems. The only thing I can recommend they improve upon is the search function. It is fairly basic, but I use other sites to find out what I should buy so it's a minor inconvience at best. Overall, I would rate these guys 10/10. Don't trust the low rating, I know I didn't and I came out of the experience fairly satisfied."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Overall customer service
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
1/5

2006-05-26

"The worst experience yet with zipzoomfly. Ordered on 5/24/06 wednsday at 1pm. Paid extra for fedex 2 day shipping on wednesday. Package was picked up on 5/25/05 at 11am Thursday. Tracked package online and estimated delivery is wednesday 5/31/06. Called fedex and got same answer. You tell me if 7 days delivery is acceptable after paying for 2.Fedex said zipzoomfly didn't pay for 2 day shipping with saturday delivery, they choose the cheapest version.Also noone present at zipzoomfly cust serv."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2006-05-25

"ZZF continues to come through for me. I have never had to deal with their customer service because everytime I order from them my items arrive promptly, as described and packaged very well.

ZZF usually undercuts other retailers on a lot of items. In addition to that, they offer free shipping and 2nd day air for $1.99! Why buy from some other place that charges more money for the same item and 5-7 bucks for ground shipping.

I have ordered from them 5 or 6 times now and will continue to do so.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2006-05-25

"I've always had excellent success, product availability, and delivery with ZipZoomFly. That is my first choice for many products used internally or for resale."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2006-05-25

"This is the second time i have ordered from them and both times were very easy and i had no problems at all. Free shipping is a nice feature for them to use to attract business. They always have low prices too. Will do business with them again in the future."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
Being knowledgeable
Being easy to reach
Overall customer service
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
1/5

2006-05-25

"I have requested my INVOICE over 5 times now and have yet to recive it. These people need a better system. I need to get my rebate and I can't untill they give me my invoice.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2006-05-24

"Purchased an A-Data 4gb 150x SD Card on 5/15/06, received item on 5/24/06 which is within the promised 5-7business days. Item was received very well protected (they used packing peanuts). I got a great price (no rebates to deal with) and the shipping was free, so I'm a happy camper."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
N/A
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
N/A
Web site being easy to use
Speed of web site

5/5

2006-05-24

"After waiting a few days for another company to clear my credit card purchase, I cancelled and ordered from ZipZoomFly. 9 1/2 hours later it is shipped out. Pluse I saved $1.69. This is my second order from these guys. No problems."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2006-05-23

"I and my team use to be dedicated to Newegg but after several recent bad incidents... I decided to do some looking around. Not only does ZipZoomFly have cheaper prices... their customer support has been just great. I don't just feel like a number with them.

I and my team will start making our gaming purchases from ZipZoomFly from now on.

Thanks LoS_DOC
"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Resolving problems
N/A
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2006-05-23

"Ordered 5/18, took until 5/22 to ship order, but showed 'packed' on 5/18. Customer service hard to reach by phone (Took 5 tries to get a human)."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
N/A
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
Resolving problems
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2006-05-23

"I have always received good service from Zipzoomfly and the pricing is usually competitive. The product search engine could use a bit of updating. While it is effective, it is not as intuitive as some of Zipzoomfly’s competitors."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy

Verified
5/5

2006-05-23

"I placed an order for a power supply from ZZF. The price was good, 2-day shipping included for cheap, and it arrived in perfect condition."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability