"I ordered on 3/11 with 2nd day shipping. Website said it was shipped on 3/13 for delivery on 3/15. By 3/16 had not arrived. Checked with FedEx who said that ZipZoomFly printed a label but never shipped the package.

What started as a good deal has now cost me a day of work and will cost several more before I get the part I ordered.

I am dissatisfied with their service so far."

"Purchased an 80gig Western Digital hard drive and an external hard drive enclosure. Ordered Monday night, received Thursday morning. Works perfectly. Have always had good luck with zipzoomfly."

"Very easy site to order from. Excellent drill down to find the right product quickly. Items shipped fast and packed very well. ZipZoomFly shows a superior commitment to complete customer satisfaction. I will definitely be a repeat customer."

"I ordered 2 sets of items over a week. I ordered both before noon PST (zzf's hours are 7:30 to 5:30). Both took well over 24 hours to process (close to 2 1/2 days for one of them).

One was shipped standard free 2 day and the other was overnight. Recieved them right when expected. Very good experience overall, but the time to process the order is a little disheartening."

"I was happy with the service of ZipZoomFly.com. I received the product as stated on the website.
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"This vendor's prices and selection are very good, however their customer service and follow-up are ther poorest I have experienced.
I was informed via email that zzf had a question about my "ship to" address (even though my cc co. had the info) and given a phone number to call (not oll free) so that this matter could be cleared up. I placed the order Mon and received the email Tues morning EST. so I called and instead of speaking to a cust svc agent I was told to leave my pertinent info and someone would call me back. I never received a return call so Wed morning I called zzf at 8:30 aM PST (11:30 AM EST) since that is when they are supposed to open. I got a recording stating they were closed. I called again at 8:35 and 8:40 AM and got the same recording. I finally got through at 8:45 AM and was sent to the account verfication dept where I got the exact samr recording as before stating that all agents were busy helping other customers! I was livid by this time. I stated in no uncertain terms that I wanted my order cancelled. I called later in the day and finally was able to speak with an operator and I also told her I wanted the order cancelled. She said it was already packed and couldn't be stopped from shipping. I told her I would refuse to accept the shipment on the grounds that their customer service was so extremely lacking and the item would be returned. She said I would incur a 15% restocking fee to which I replied that would not happen and that all charges to my cc by zzf would be disputed in the most rigorous way.
In the mean time I ordered a similar item from Newegg.com and my order was processed and shipped within two hours, whereas zzf had taken 2 days to get their act together. Needless to say, Newegg will be my primary source for online computer component shopping in the future."

"Always a pleasure to do business with. Great prices, often better than the other retailer(s). Cant complain about free Fedex 2 day."

"Shipped in timely manor. The site is really easy to navigate. Recommend anytime!"

"I've ordered from them twice... good experiences both time. Putting this review up 4 months late, but oh well. No experience in dealing with customer service or anything. Everything done online & went as expected."

"very efficient , in the whole order process , was scheduled 5-7 days . was packaged and shipped monday and had it in 2 days . package was unharmed in any was ..very happy with zipzoomfly "

"Fast shipping (usually free 2 day).
Large stock of hardware.
Intuitive web site.
Overall, an excellent online merchant!"

"Ordered an ePOX EP-8RDA3+PRO motherboard.
Received free 2nd Day FedEx shipping, and package arrived on time.

No hassles during the ordering process.

Motherboard was DOA, and had to RMA it back at my cost. They sent me a replacement at no extra cost. Returns department was easy to reach and easy to work with."

"I have placed a lot of oders with zipzoomfly and had everything go as should be,prices great and shipping too,thay say give them 2-3 days for your oders to prosses but all mine have been sameday I would buy from them all time and looking to getting the rest of my computer parets from them.{:"

"As a computer novice, I need to shop at sites that have good information that is presented in an easy to find and understand format. I have shopped at ZipZoomFly on four different types of purchases. I find it far more difficulte to upgrade a machine because of compatabilty concerns than purchasing a new system. The products I have received have all been name brand items and have worked exactly as advertised. I will continue to shop at ZipZoomFly as long as they continue to provide me the outstanding servixce I have received over the last two years. "

"Terrible, terrible, terrible customer support will not anser their phone or 5 of my RMA requests using their online form. Definitely would not do business again. AVOID AT ALL COSTS."