"the ram i orderd was promptly shipped out and even included free shipping, this is a great reliable site that i would recomend to anyone, they also have great prices"

"Everything went as smoothly as it could. Immediate order confirmation via e-mail, timely shipment and delivery. I was buying a cheap memory upgrade, I have got a cheap memory upgrade. Good work, folks!

A word about negative feedbacks. Nothing is free and dealing with a good weather discounter you should expect frustrating customer service. They just can not afford anybody smarter than those, who you dealt with.

If you are a prospective buyer [familiar with statistics], just bear in mind this portion of their order confirmation message:

"Customers who leave comments for us at either ResellerRatings.com or Pricegrabber will be eligible to receive a flash drive or other cool prize! FOUR drawings will take place every month"
"

"Pros:
Prices: Excellent
Ease of Use: Excellent
Selection: Excellent
Free 2-day Fed-Ex shipping on many/most items

Cons:
Efficiency: Poor. Placed a time sesitive order on a Friday morning (2-24-06), expecting order to be processed and shipped so that I received my order by the following Monday, Tuesday at the latest. Order remained in processing until Monday (2-27-06), finally being packed literally just before I would have cancelled. Order is now in transit for an "on-time" 3-1-06 delivery.

Thoughts: Free 2-day shipping is almost meaningless when the order is in processing for so long. Based upon my experience with another reseller (newegg, order was processed and shipped in hours, not days), I was expecting ZZF to be comperable.

May purchase from ZipZoomFly again, based on price, but not if I want or need my purchase in a timely manner. I'm willing to pay a little bit more for efficient service."

"Well, at least I received my complete order this time even if it did take a couple extra days.

Last time they shorted me some software. I tried and tried to get in touch with them to no avail. I finally e-mailed Cnet.com asking why zip was allowed to advertise that they are cnet certified if they don't offer problem resolution. (This was approx a week to ten days after my last attempt to contact zipzoomfly)
After that zipzoomfly suddenly started returning my corespondance. Thanks Cnet!
Stupid me, I ordered from zipzoomfly again thinking I'd get it in time to deliver.....oh no. Not this time. Ordered On Wednesday...they didn't even ship untill very late Friday evening. They sent a message stating that orders usually take 1 to 2 days to process...hmmm That's never happened before. And this was all over a single power supply. Not like it was a huge order, just a single part. I checked over my last few bunches of orders from Zip and none took that long. It's definately time to shop elsewhere....I'm not sure what happened but zipzoomfly is really doing poorly nowadays."

"Great site, provides plenty of product information, pricing is more than competitive and items are always received on time."

"Rapid ship. Excellent experience. Website is well laid out and easy to use. I would purchsae from them again as long as the prices are as low as they were this time."

"Found ZipZoomFly.com through online price comparer service. Had best proce and seller rating was excellent. Purchased my product through them and am very satisfied with the purchase. Delivery was within the specified time. "

"Order placement went smoothly and was shipped out within 24 hours but apparently was not shipped 2 day as it took 4 days to arrive. The order was not packed very well and arrived damaged. An initial request for a RMA was placed using the website early on the morning of the 15th and renewed early on the morning of the 17th due to no response to the first request in spite of their promised 'within two business days' response window. A third attempt was made to contact customer service though the website early on the morning of the 21st due to the lack of a response to the first two attempts. A full voicemailbox was experienced twice, once on the 17th and again on the 21st, when attempting to reach customer service by their non-800 telephone number. As of today Feb 27 2006 I have experienced no contact from customer service and the 15-day return window per their posted return policy has expired, forcing me to seek a merchant chargeback though my credit card vendor and leaving them with the problem of retrieving the damaged shipment. At this point the best price with quick shipment combined this lack of customer service is not enough to buy from them again."

"I have previously purchased from ZipZoomFly and they continue to provide outstanding service and performance.

This time I purchased a Logitech Cordless Laser Mouse.

I will definitely shop with them in the future.

LB"

"ZipZoomFly provided outstanding service and free 2nd shipping. Highly recommend this merchant."

"Vendor experience was awesome. The web-site and the transaction was top notch. Product shipped on time as ordered."

"Purchased Athlon XP 2800+ and 1GB stick of Kingston RAM, price was higher on the CPU than some other sites, but was confident purchasing through this site since it was well known. Was not disappointed at all. Site easy to navigate. Check out was simple. Ordered Sunday nite. Processed Monday and Shipped on Monday received in two days as promised. CPU and Memory installed without a problem. Will definitely shop here if I need computer equipment again."

"my first order was packed and shipped the same day i ordered it. unfortunately, my second order is taking at least 2 days to get packed and shipped even though my c.c. has already been billed. i'm pretty disappointed in having paid extra for 2nd day shipping when my products won't even arrive till after the 4/5th day i ordered it. i like companies that can keep up with their first impression; sadly, zipzoomfly has not kept up with their initial impression."

"ZZF is without a doubt the single best online computer parts retailer there is now. 3 orders placed over the last couple weeks all went flawlessly as expected. Best prices for just about anything too."

"I ordered a computer memory upgrade with free 2-day shipping. It was shipped about 12 hours after I placed the order and delivered less than 2 days later - from California to Maine. Great service and the lowest price I could find on this memory upgrade."