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Verified
2/5

2009-05-13

"Prices, shipping times& costs are great. What I despise is that they will transfer your credit card info to a third party with a deceptive ad promising money back. After you register, this third party, "Complete Savings" run by a company called Webloyalty will start billing your credit card $12 a month!!! What a bunch of %$*X!@&!!!"

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Verified
4/5

2009-05-13

"I had a little trouble submitting the order online, which caused 3 holds to be placed on my debit card even though the orders failed. I switched to Paypal, which worked fine but I had to contact customer service a couple times to get the holds removed. They were courteous and helpful both times and the hold time was short. After the initial hiccup, everything else was smooth sailing. They did have to contact me to confirm my billing and shipping address but fortunately, there was no up-selling or pushing of extended warranties. The order shipped quickly and arrived in good condition."

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Verified
1/5

2009-05-13

"Horrible buying experience! I will never purchase anything from zipzoomfly or hitachi again. It's been over 3 months since I applied for my rebate. After my first request one month ago and being told it would be mailed out 4-24-09, I checked again today 05-12-09 only to be told it should be mailed out 06-24-09 who knows if I'll ever receive it? In June they'll most likely offer another delay and no money. Anyway BUYER BEWARE!!! Your experience with zipzoomfly or Hitachi Hard Drives will most likely be similar. If you get the chance to buy from either of them PASS IT UP! It simply isn't worth the aggravation of being ripped off. Check their feedback you'll find this experience is quite commonplace within both companies. "

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Verified
5/5

2009-05-11

"Excellent service, good pricing, and quick shipping. There was a little bit of confusion with finalizing the order due to both Visa's new registration process (an unexplained pop-up appeared) and problems with the shipping address and billing address being different. Both were resolved but required working through the order process 2-3 times. I would buy from ZipZoomFly again."

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Verified
5/5

2009-05-09

"This is my second order from this company and won't be my last. They had the product I wanted at great price. It was a deal I couln't pass up. The order shipped in less than 24 hours. I will order from them again in the future."

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Verified
5/5

2009-05-06

"They delivered everything as promised. And, when it arrived today, everything worked. Their expedited shipping was less than the sales tax I would have paid at a bricks and mortar shop. All in all, a great experience."

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Verified
3/5

2009-05-05

"Shipping is kind of slow, but they have somewhat competitive prices."

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Verified
5/5

2009-05-05

"A solid place to buy your PC hardware. The site isn't anywhere as pretty or as easy to navigate as newegg's, but their rock bottom prices and good CS more than make up for that."

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Verified
4/5

2009-05-01

"During the ordering process, there was some trouble with the way they validated the shipping address (it never came across as valid, even when I accepted their supposedly valid suggestion).
They were good about it when I gave them feedback, and promised it wouldn't affect delivery time.
Item hasn't arrived yet, but it's due to be here tomorrow, which is about on time for the estimated delivery time.
"

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Verified
1/5

2009-04-27

"My complaint is not about their service, that was fine. My complaint is for their selling of my info to ReservationRewards.com who went on to scam me out of $24.00 in debit charges. All this under the guise making it appear to be associated directly through ZipZoomFly.

It's not enough ZipZoomFly doesn't post a phone number on their site to call directly, but they also sell your credit info to the highest bidder who then charges you for some BS online rewards scam.

I will never use ZipZoomFly again and I will do my part to make sure no one else does until they get their act together by doing 2 things...

1) They put direct contact info such as Phone# and address in a clear and easy to find link, like every other reputable reseller. To not do so is shady as hell.

2) Prove beyond a reasonable doubt that they have severed all ties with 3rd party scammers like ReservationRewards.com...

Until then, it's war!!!!!
"

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Verified
5/5

2009-04-25

"This is about my fifth order from Zipzoomfly. Prices are competitive, they always ship in a reasonable amount of time and merchandise has always arrived in new condition. Good selection too. I would give the a top rating. This order arrived on time and carefully packaged."

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Verified
1/5

2009-04-22

"Be warn, this company shady character shine on their history and name behind it. First it was googlegear, hoping will lure some victim to their site. Now forced to defunct change to zipzoomfly. As name describe, zip zoom. Careful on their shopping cart, invisible hand can change the price and/or wipe clean by itself, hope you will go to select item again without changing on price, price WILL not be the same but higher. No way to contact them (via phone nor email), by chance you able to, they will say that how their system work by variable rate. You get a deadend answer. In addition, purchased item delivery system usually put on hold because they actually don't have anything in stock, so you have to wait until item found at lower price and maximize their profit margin. What a shame. "

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Verified
1/5

2009-04-22

"Rebates on Asus computers. The $30 rebate on Asus 1000HE computers are highly deceptive. the fine print on the "Terms and conditions" of the rebate form requires you to apply for a Citibank debit card and the rebate is credited to that card. If you want a check you must get the card and then request a check. This appears to be a highly deceptive offer that forces you to get a Citibank debit card."

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Verified
5/5

2009-04-22

"Took advantage of a special on their website and if the rebate system is as straight forward as it looks, this will make for an amazing deal. So far this merchant has been cheap and easy to buy from."

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Verified
1/5

2009-04-21

"i ordered a ASUS Eee PC 1000HA from zip zoom fly. it arrived on 3/25/09. no one was home, thus fedex just left it at my front door. i live in a college apartment with heavy traffic. needless to say, the package wasn't there when i arrived home. i asked all my roommates and neighbors; no one saw it. i had zip zoom fly file a claim with fedex and they denied it. zip zoom fly didn't even give me an update, i had to call in myself a month later for an update. they told me there was nothing they can do for me. WTF is that? am i suppose to lose almost $400 because they are cheap to not ask for signature?! they could have at least bring the package back to fedex facility and i'll come pick it up later. terrible company, i'll never buy from them again! now i'll file a claim with my credit card company. hopefully, they'll retrieve my money. STAY AWAY FROM ZIP ZOOM FLY!"

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