ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2009-07-07

"ZipZoomFly is a great company. I have ordered from them before and will order from them again. Good prices and service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-07-03

"i had a good experience. The item i bought was shipped and at my doorsteps the next day. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-07-01

"Order was shipped fast and well packaged. They had the best price for the product I purchased. I will do business with ZipZoomfly.com again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-06-30

"First time ordering from. Excellent service. Will Purchase from again!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-06-27

"Fast free shipping, excellent prices. You can't get much better than that!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2009-06-26

"Great store. Prompt shipping and fantastic prices. Would buy again :)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-06-24

"Purchased a Canon HG10 camcorder from ZZF. After the eBillme rebate and instant coupon code, the price for this brand new camcorder was about the same as a refurbished one at other sites. Product arrived when stated. Great camcorder, great price. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2009-06-23

"ZIPZOOMFLY (ZZF) is definitively not correct. Its rebate system is a rip off with the only goal to attract customers. I ordered an ASUS Eeepc 1000 HE because of an attractive rebate of 30$. I never received this rebate because ZZF ruled that my claim was not allowable on the pretext that the barcode I provided was not the right one. But it was the only one available on the product I received. ZZF asked me to provide a specific barcode but this barcode was not available on the box or the netbook. I complained about that during a long time via Internet and finally by mail to the customer service. I never received an answer. Run away this online store, it’s a thief."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2009-06-23

"It was a very easy and pleasant transactiom"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-06-21

"Oredered several items and received as promised. When it appeared as tough I wa having a problem with a rebate they resolved the problem within a day. They responded to questions within the day and were very specific as how to resolve my problem. Will do business with them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-06-18

"The fact that I'm writing this review less than 48 hours after placing an order tells you something about ZipZoomFly.com's processing skills (I'm close to their norcal facility so shipping took no time either). Zip, Zoom and Fly are indeed good descriptive terms for this company. The item was ordered through Buy.com's marketplace and fulfilled just LIGHTNING fast!! Very impressed, item arrived in perfect condition. It was also the best price for the item purchased.
Highest recommendation, will definitely be doing business with them in the future. Two very big thumbs up!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2009-06-18

"Like others have posted, ZZF will take your order, take your money, have the order sit in 'Packed' status for several days when they have no stock and the item is on back order. In my case, about a week later they emailed me to say the item is not available.

So their online inventory system is poor, and their method to charge people in advance is very, very poor. I will not shop here again (and now I'm waiting for the money to come back through ebillme, which hopefully is not a complete pain on its own).
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2009-06-18

"Product arrived in great condition, on time and it is exactly what the description said it would be. I will definitely use them again the prices are too good to be true!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2009-06-16

"Very poor customer service. No regard in facilitating or promoting good customer relations. Ordered a processor for $249.99 on June 6, 2009, price dropped by $35 only days later. Called and spoke to a very rude woman and then asked to speak to a manager. Manager gets on the line and refuses to price match the difference. I elected to purchase this CPU from ZipZoomFly and not elsewhere (which on hindsight I should have) due to my previous positive purchases in the past with this company. Overall, I am extremely unhappy with ZipZoomFly, a company that I once held in high regard but whose sloppy customer service has lost a loyal customer. Avoid this company at all costs. They refuse to make things right with consumers. If you want good service and good prices, avoid the mistake I made with ZipZoomFly and shop elsewhere instead."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-06-15

"Ordered a Hard Drive and a CPU they shipped the order the same day and I got it the very next day! Everything was packaged very well not a chance this order was getting damaged.
They had the best price I found online for what I ordered very happy with everything about the process, the site layout is nice though I do have a little trouble with navigation,but everything is very descriptive, prices are excellent and you can't beat the free shipping deals.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A