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Verified
1/5

2007-05-30

"i will never use this company again. Ordered on May 11, received an "item shipped" confirmation email on May 14, but item didn't really ship out until May 22--that's 12 DAYS after purchase! ZZF says it's because the item was backordered, even though it was "in stock" according to website, and i received a shipped notification 3 days after purchase. What makes matters worse is that I have yet to receive the item, and the rebate associated with it expires tomorrow. Good luck trying to speak w/customer service over the phone, they just put you to voicemail everytime, and then they don't call you back. Finally spoke with someone, after leaving 10 voicemails!!! They said the only thing they would do is upgrade my NEXT purchase from them to 2-day shipping. I won't be making a "NEXT" purchase. I requested a partial refund on this order, which they quickly denied. Like I said, I WON'T SHOP HERE EVER AGAIN. Look at other reviews here...other people have had the same exact experience. Be warned!"

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Verified
5/5

2007-05-30

"I ordered an external hard drive over the holiday weekend and it processed and shipped the first business day following. Great service.
"

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Verified
1/5

2007-05-30

"They dont ship the product until the postmark date for REBATE is expired(SO DONT RELY ON THEIR REBATE OFFERS). They send out a mail saying the order has been shipped. After long wait and calling them, they said it's in back order. Finally they agreed to cancel the order but haven't received refund for the purchase. They dont even give proper response to queries.
:(
"

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Verified
1/5

2007-05-30

"I ordered RAM for a project pending this week. I got an email that my RAM order was processed on Friday, May 25 and it didn't ship until the following Tuesday! Memorial Day not withstanding, I ordered it early enough in the day on Friday that it should have went out ON FRIDAY! Today is Wednesday and I needed it TODAY and it won't be here until tomorrow! NOT USING THIS VENDOR AGAIN! They aren't reliable!"

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Verified
5/5

2007-05-30

"Excellent selection as well as quick and easy checkout and shipment of my product. Thank you ZZF"

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Verified
5/5

2007-05-29

"Ordered an item, return email said order was processed and the next day it stated it was in stock and being shipped. FedEx two day shipping was on time and even over a holiday weekend, product was at my door that Monday. Very good customer oriented in this situation. "

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Verified
1/5

2007-05-29

"Disappointing service. Ordered on 5-12-07, but received on 5-29-07. Saving few dollars was not worth it. Don't like their customer service either. This was my last purchase with them, next time I will pay few dollars more at newegg to get better service."

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Verified
5/5

2007-05-29

"Good price and fast service. Shipped with FDX for 5-7 days delivery but received it 2 days later."

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Verified
1/5

2007-05-28

"Ordered a Zen microphoto unit with advertised spare battery. Received the Zen unit but never received the battery. Sent repeated emails to the store, never received a response. Although their prices are competitive, I will no longer order anything from them. To many other reputable firms online. "

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Verified
5/5

2007-05-27

"Good prices, fast (free!) shipping, item well packed."

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Verified
5/5

2007-05-26

"FAST shipping and reasonable rates (even to Alaska), good communication and good packaging. I recommend this vendor and would shop there again.

I ordered $791 of PC components; motherboard, CPU, memory, video card, flat panel display, DVD-RW. The shipping was a very reasonable $32 for 2nd day FedEx. As a comparison, a large, well known vendor was going to charge me $150.00 shipping for a $300 order. (I would like to see less expensive offerings for shipping, ie; 5-7 day USPS).
I spent a weekend of 6-8 hour days as well as evenings after work until almost midnight researching dozens of websites for good prices, selections and reasonable shipping. It was a great, if not exhausting experience.

ZipZoomfly had an easy to use website with good product information and pictures as well as manufacturer links for compatibility reports with more detailed information. They had a good selection of most things but could use more gaming cases and a few more choices in CPU coolers.

After I placed my order it was followed up by emails at each step in the process until it was shipped. I received it on the day it was supposed to arrive, in great condition. It went very quickly and I'm very happy with the service.
"

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Verified
5/5

2007-05-26

"I found all the items I was looking for. Received an additional instant discount at checkout. Did not pay for shipping. Very good service"

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Verified
2/5

2007-05-25

"I recently ordered some new RAM, which they said was in stock. A week later I email them and ask why it hadn't even shipped yet and was told that it was backordered when I placed my order. It was not labeled that way or I wouldn't have bothered. So, buying a new stick of ram is taking weeks to receive when it should have been here in a few days. I've yet to deal with the rebate yet though. :("

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Verified
1/5

2007-05-25

"ZipZoomFly-BuyNite!
If your purchase has a rebate, BEWARE.

Your invoice is not available online!

If you need a copy of your invoice you have to call them and ask for it to be emailed to you.
Between ZZF-BN and a company like CoolMax I think there is collusion to the point of illegality.

Just do yourself a favor and buy from a reputable dealer like NewEgg who will go to bat for you. ZipZoomFly-BuyNite will not.
"

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Verified
5/5

2007-05-24

"Everything was received as ordered & shipping was earlier than expected, great job, I'll be back again I'm sure!"

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