"I brought a tickets for my family members for Lagos Nigeria to Boston and I took insurance in case of missed flight, they didn’t allow them to board cus Covid-19’s vaccination, I called AsapTickets customer care agent named Timothy says he has canceled the flight and I can reschedule anytime, it took me over thirty calls after two days for their agent to say I’ve to pay $813 to reschedule the flight, I now asked about the insurance I took in case of missed flight, they said that is none of their business. Please AsapTickets are scammers and fraudulent, please don’t use their services."
"She has patients and a good listener.
She answer’s questions accordingly and makes me comfortable to to talk to her.
She explained everything into detail for me to understand.
Thanks."
"Very good They were very helpful"
"Great service, helpful agents, vest prices. 1000% recommend and will book more!"
"Travel agent Madalyn was extremely patient and she find me a good deal As well. "
"Good agent,i liked it
Theynice"
"ASAP Tickets is the only company I use since the pandemic started. I don't need to go through the stress of dealing with all changes myself, my agent does it for me and puts me at ease. Now I hope travel restrictions will stay in the past."
"Trying to get ahold of Wembley for over a mo. now & my trip leaves in 2 weeks. I have heard nothing through phone or email contact. Called customer service and got Ron on the phone. He has been very helpful. Even let me know that my confirmation # changed!"
"Your Staff , Ms Zelmira was good and efficient."
"Had words with Alaric she was great to describe the whole process then she also guided well and after my consent she booked the ticket."
"It was a definite pleasure to talk to Avril at ASAP tickets, she found a really good price on a flight for me and was very friendly and professional."
"I cancelled the flight that I was booking for since my Mom got sick. I purchased ITN Insurance for it.
I called customer service every other day since May 23, 2022. I was told a supervisor will call me back on May 26, nothing. I followed up on May 28, same thing, I was told they will mark it as urgent since we're trying to book for June 7/8, and they'll call me back the next day. No response. May 30, I called again and I was told Ayaka is the agent that I should get in touch with and she should be back to work in 3-4 hours after I called. May 31, I emailed Ayaka to follow up. I did not get any call back. June 1, I called again and they said they are just waiting for the response from the airline, they'll update me as soon as they get a response. Okay. June 3, I called and I was told again, a supervisor will call me. I waited. June 5, I called again, the agent said I should get in contact with Ayaka. I kept asking for the direct line and they said they are not allowed to give it to me, only Ayaka could. "
"Esmie was very efficient, friendly and I am very pleased with her service. "
"Chreskle was extremely patient and helpful. She went over several itineraries until the most desirable ones were found. She went over the itinerary and the booking several times to make sure all was correct. "
"Very Nice Indeed "