"Questionable business practices. Beware! They'll hold your order until you call then promise expedited shipping if you give them a 5 star review. "
"Thanks for the call to make sure I got the lens in time. Thanks mickey."
"Mickey was very helpful in helping me receive the Canon Lens that I ordered before Christmas. He offered excellent customer service. Very friendly and courteous! Thank you!"
"Order a camera Nov 22, got the confirmation and no camera. Nothing sent. Called company, put on hold for 15 minutes. Finally got a rep, took information and said he was transferring me but he really hung up. Tried calling back and got NO ANSWER on their toll free number. This company is NOT LEGITIMATE. DO NOT ORDER ANYTHING FROM THEM. Now I have no camera and they have my credit card number."
"I would actually give BestPricePhoto.com a 0/5 rating. I placed an order on November 29th, received an order confirmation email shortly after, and have heard nothing since. I've called at least 20 times, only to be disconnected after holding 20 minutes. I'm honestly shocked that so many reviewers write that they have actually talked to someone. I can't imagine having to deal with warranty or shipment issues if I can't even get someone to answer the phone to check the status of an order. Now, I just want to cancel my order. Do NOT purchase products from this company."
"I ordered a Canon T3i November 20th and received an initial email and then nothing. Their email gives a cryptic response to call the 888 number.So I tried to call. And called, and called. They rarely answer the phone, or it just disconnects when you select anything to do with customer service. Tip - select the sales number and you may get someone to help you. The original "account" information on their web page of your status never changes from "transferred". I finally got an email saying the order has been filled and I would be getting a tracking number soon. I never got a tracking number. The camera just showed up Friday, December 7th. It came with a battery, although a sales guy tried to sell me one because he said it did not come with one. It appears to be in an OEM box and I have not tested it yet. I have no idea who the one year warranty is with, I just hope it works past a year.In any case, the experience was just not what I would expect from a web sale in 2012. Yes, I was attracted by the low prices. But next time I will buy where the communication is better."
"Great product at super price. Mickey was my sales rep and took care of my order in a very professional manner. Lens arrived exactly as advertised in a timely manner. Would not hesitate to recommend anyone and would reorder again in the future. A++++ rating."
"Excellent Prices, and Free shipping. Camara was brand new, and fine packaging."
"I purchased a Canon5DMark iii and received help and good customer service."
"Everything is good. The price, the shipping etc. The customer service is to be developed still. It takes more time and tries to reach the customer service. I understand you are a new company and I know you are working on it. All the Best. Hope to see you soon. Thank You."
"Had a couple of comunication issues getting through to Best Price Photo. They called me after the issues were fixed and apologized for any inconviences and were willing to take care of whatever it would take to get the camera to me. They were very professional about it. Based on that I will shop there again."
"I received my Canon EOS 7D last Friday and I am so happy with the camera. Mikey the customer service attendant was very informative and suggested to include a longer 5 hour battery and I'm glad I did for my travels. Overall I'm really happy with the products and customer service. I will be ordering more items as I get better at taking photos with my new camera. Thank you :) "
"This is a good site with the best price on internet. When I called customer care to track my order Mickey was able to get it processed sooner and provide the Necessary details. It was overall a good experience and would surely recommend this to anybody."
"Great Price and service. Mickey was patricularly helpful and responsive."
"Mickey at extension 502 was friendly, efficient, extremely helpful and patient. He stayed on the line with me until. I was done."