"Got my camcorder at a great price! They helped me out by sending my order by rush shipping!"
"I ordered with bestpricephoto.com because their price was around $50 cheaper than any other site I had looked on, and I looked on a bunch. I got my camera and everything I ordered, and had a very good experience with their customer service department. "
"Joseph was very helpful and after I had told him about the problem he was able to give me a solution immediately! Definitely a good company to buy from."
"In over their heads. Insufficient staff to take calls. Spent over 20 minutes listening to music then have call dropped. Never able to get ahold of people. Order number?!? I received multiple emails with different order numbers on them I don't think they have an integrated system. Price is one thing, being able to deliver is another and wasting customers time is the supreme insult."
"I wrote a negative review on December 5th because I ordered a camera on November 26th and received a confirmation e-mail and had not heard from the company again. That day someone from the co. called me to say that my order was being processed. Again, I have heard nothing and have no idea if my order is being processed or not. They stilldo not answer their phone and my e-mail has gone unanswered. I have to wonder about all of the good reviews - I mean REALLY?? How do these people get through? Employees writing them maybe? I can't even cancel my order because I can't get in touch with anyone! SO many options out there - they will never get my business again!"
"Very nice to work with. I wish more companies had that small company feel. I had a concern with an order and Mike remembered me and took care of me right away! Yeah Mikey!"
"My wife got a D90 SLR camera from BestPricePhoto.com. The reason why i love them is due to their online security. I have no idea how these guys figured it out that she was doing this transaction out of country. They immediately placed the order on hold.. After a week when we called them realizing our order was not processed they got the transaction verified again and in 2 days time the stuff was delivered. The price was fair too. The only complaint i had was i was not notified when my transaction was on hold. "
"NYC photo stores are always risky to do business with...some are better than others. BestPricePhoto is at the bottom of the barrel. I placed my order and got an immediate confirmation e-mail. I waited a week with no activity on the order. I called and got turned over to the "closer". He is the guy who tells you that they aren't going to honor the prices on the web site and won't fill your order unless you want merchandise without a USA warrantee...despite the fact that they claim that all their stuff has a USA warrantee on their home page. When asked about that, he said that that just meant their store warrantee. If you really want USA warrantee, the price is much higher....classic bait and switch. These guys are permanently off my future purchase list and should not be rewarded with your dollars either. They are as dishonest as an organization can get."
"I purchased a camera on Nov. 23, 2012 and have yet to receive any indication that my order is being processed. Funds have not been withdrawn from my account and the 888 phone number does not connect. I have no idea if this is a legitimate business or if I should call my bank to report possible fraud. To make matters worse, I am leaving the country in less than one month and really need this camera! I have sent an email and have yet to hear back. Pay more and buy elsewhere to avoid this frustration. "
"Amazing service!!! Mickey just made my whole day speaking with him this morning, he was helpful, prompt, and a pleasure to speak with. BestPricePhoto has just won my business for a long time to come."
"Worst customer service you can ever get. No one answers the phone and its always engaged. I don't understand how a 888 number can be engaged. I had to call 10 times and wait 15mins each time and finally some one responded and said very sorry for the wait , let me transfer you to my manager and the phone went to a voicemail."
"I placed an order on Monday and it is Friday. I have been calling both of their phone numbers and get disconnected every time. I sent two e-mails and have gotten no response. Is this a legitimate site?
I need a camera and I am ready to cancel the whole thing and buy elsewhere. This is crazy.
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"The site offers great deals on camera bundle packs and the customer service is very helpful with any questions and inquiries. My camera came in the mail fast and I no complaints with the experience from ordering it to receiving it."
"They have the best prices on the web, and Ilike the fact that they call to makesure your order arrived fine. Mickey has helped me twice and has been great."
"Great website and great customer service. Will definitely order from here in the future. Mickey Burke helped me out and he was great. Thanks"