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Verified
5/5

2012-11-28

"Bestpricephoto.com has great prices & friendly staff. Sometimes have to wait long on the phone but they do take care of your order. I will definitely recommend them to my friends & others."

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Verified
5/5

2012-11-28

"Good service, helpful salespeople."

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Verified
5/5

2012-11-28

"Exceptional customer service. Every time we have called they have had the information we needed. Most recently Mickey was very helpful in tracking our package. Understandably things were delayed with Hurricane Sandy. I look forward to using this company again."

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Verified
5/5

2012-11-28

"I had an order that ended up being discontinued. After a phone call with the owner, he was willing to find a way for me to get that exact same camera and in time for the photo session I had booked. I am very pleased and impressed with the lengths the owner would go to make sure my order was fulfilled. "

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Verified
5/5

2012-11-28

"I have orderedn twice from Best Price Photo and both times was great! Everyone there has beem so helpful! I will definetly order from there again! I have recommended this site to a few of my friends!"

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Verified
4/5

2012-11-27

"It took three phone calls and twelve days to get my Canon Zoom Lens because the original order was misdirected. When they found the order my lens was shipped overnight and it arrived the next day. Dealing with Roger was a pleasure throughout even though I felt a little frustrated at first. Rodger kept me informed about what was going on and, in hindsight, I got my lens faster than I had expected using standard delivery. When the lens arrived, I had a question about releasing the zoom feature, and there was Roger, again, to talk me through the new feature on the lens. A happy experience and a new friend."

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Verified
5/5

2012-11-20

"The folks here were very helpful, gave good advise and steered us to right camera and equipment for our needs. One small glitch, a couple of minor accessories did not arrive but they were not needed immediately so one phone call and all was taken care of. Could not have asked for better service or assistance.
For the store to be up and running so quickly after a major storm is a testament to the team's dedication to helping customers. Thank you for the help.
"

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Verified
5/5

2012-11-19

"When I first placed my order I gave my PO Box for a deliver address & after seeing no charge on my credit cart for the lens I purchased I called customer service & was very lucky to have Roger (Ext 301) take my call. After giving Roger my street address he gave my tracking number. When the camera lens arrived the proper UV lens protector was not with the lens so I called customer service & this time I asked for Roger. Both times Roger was very courteous & professional. He also asked me if I rec'd the warranty with the lens which I wasn't aware & he upgrading it from a 3 year to a 5 year for me. I feel very fortunate to have Roger assisting me, it was like he was working for me. "

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Verified
1/5

2012-11-19

"I ordered a camera with a 7-10 day delivery - I am at 20 days with no delivery. Tracking link at bottom of confirmation of purchase email does not work. There customer service email also comes back as undeliverable. In this day and age of companies with remarkable customer service - these guys are the bottom of the barrel. Spend $20 more and get your product when promised somewhere else"

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Verified
4/5

2012-11-16

"Ordered a Nikon P510 and extra battery and external charger. The camera and extra battery were shipped promptly and arrived but was missing the external charger. Called customer service and Roger took care of it promptly and promised to send it via expedited UPS right away. With the exception of extended holding time on the phone to customer service I am happy with their service."

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Verified
5/5

2012-11-15

"Hello,
BestPricePhoto.com's sale rep "Mickey" did a FANTATIC job for me during my recent purchase. Being relatively new to photograpy, I was very delighted when Mickey expertly guided me through the process if getting the perfect solution for my photography needs. I couldn't be more pleased!
Thanks BestPricePhoto.com!
"

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Verified
5/5

2012-11-14

"Best Price Photo was excellent to work with. They were extremely helpful to me in placing my order. When it turned out that the item I ordered was discount inured, they offered me a newer model at the same price. Mickey assisted me with my account and he was very helpful not only in coordinating the replacement but also with advising me on accessories that were on sale."

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Verified
5/5

2012-11-13

"Mickey did an excellent job in following up with the order by making several phone calls to ensure that we were clear in understanding that the camera did not come with the longer life battery. So appreciative that he did!"

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Verified
5/5

2012-11-12

"great product fast shipping A++++++ service mickey pleasure doing business with you i look forward to buying more things thanks "

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Verified
4/5

2012-11-09

"I purchased a Canon Rebel T2i kit, but after some days of using it the I started getting a communication error. When I searched online, I found that canon has a manufacturing defect in its 18-55 mm lenses. I called up the customer care of BestPricePhoto.com and spoke to Roger. He was very supportive and gave me my proof of purchase along with the links to the canon's website for initiating a return. Excellent service. I am sending my camera back to canon an hoping to get a return."

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