"Cheap price and good customer services. I am pretty content with both the quality and price of the camera I bought. I would recommend this site for sure. "
"BEWARE BPP bribes with free gift into leaving 5 star fbk so these ratings are skewed. I placed order on Mon. Thurs night at 9:40PM (EST like BBP) Call from salesman up selling me on memory and extra camera battery. Albeit, both are great ideas. They fail to ship, email or send an updated invoice with order-had to request one via email. Still never got it so had to call and request one. The sales guy also told me the TWO free gifts I 'supposedly' got with order was an either or choice-I could only get one but my invoice showed 2. Customer Service has odd hours–only 30 hours a week! If you place the order as guest there’s NO WAY to track order or contact BPP about your order. You have to call them. Emails went unanswered-I check my spam folder! The camera was defective. Replace battery warning always came on. Called BPP-they took the info-said the manufacturer would contact me. Never did. Finally called Canon. They took care of the issue–said BPP never contacted them about my Camera."
"I ordered a Canon T3i because they had the 2nd lowest price (1st lowest was from a website which got terrible reviews). They called me a few days later, as expected, but just to confirm the order. He rep asked if I needed anything else, but when I said "No", he said ok and completed the order. I camera arrived earlier than anticipated and in perfect condition. It was sent with 1 of the 2 free gifts. When I called about the 2nd one, the rep was also very friendly and helpful, and just told me who to e-mail about it. I have had a very good experience so far with them. They do state that if you give them 5 stars they will send you a free gift, but they deserved 5 stars for this order. "
"Great price for Canon T3I, very difficult to contact these folks by phone. SD cards not competitive. Free shipping takes the maximum time, a first for me. Overall, I shopped price, would do so again, but no other incentive. Impersonal business deal."
"Great price, fast shipping, excellent customer service - wonderful overall!"
"Fast shipping, nice lens, thank you!"
"I have been very happy with the quick shipping and overall customer service from Best Price Photo. I had made an original purchase on the internet and they followed up with a phone call to check with me on the accuracy of the order. As it turns out, I was looking for a different camera than what I had ordered. They were quick to make the change before the order was sent. I'm very certain this saved me headache in returning and ordering another camera, not to mention the money and time they helped save me. I plan to always check pricing and availability at Best Price Photo from now on."
"Great price, great customer service. Shipment reached on time and was according to order. Go ahead and shop with confidence. "
"BestPricePhoto.com provided the best price on the Canon Rebel T3i that we could find on the internet. The shipping was fast and free. After receiving the order I realized I had ordered the wrong SKU, my fault not theirs, and they quickly remedied my mistake. Their customer service was very good! "
"Tried calling multiple times and was put on hold for a long time, each time I called. All I want to do is change my shipping address (which they changed to my billing address automatically when I submitted my order). I hope they return my call asap so I can change this to a positive review. . .
UPDATE:
They did call me back to make sure everything was satisfactory, which they didnt have to do, but took the time to make sure I was satisfied. Anthony was very helpful and gave me his direct line to make sure it didnt happen again. Great company and plan on using them again!"
"Prices were excellent and unmatched as it was a 3 day blowout sale on Canon products. However, "free shipping" must have been slow boat from China. Placed an order on 16 December, and it wasn't shipped until 28 December (and only after receiving a call to try and sell us extended warranty and upgraded shipping so we could have it "by Christmas"). We were disappointed because during the holidays every other vendor makes sure you get your order by Christmas WITHOUT expedited shipping when you order that early. It came by Federal Express anyway, but we didn't receive it until 4 January."
"I got the best price, great shipping, and a free gift. It doesn't get much better than that. Thank you so much, Bestpricephoto.com."
"Spoke with "Chris" to verify my order and add a Warranty product. What a personable, pleasant, and helpful young man he is ! Keep him around !!!..he's a wonderful asset to your online ordering process. Thanks, Chris !"
"I placed an order with them over a month ago. Still no camera. They said they oversold the item and would rush ship it in 1-2 weeks when product comes in. Over a month later no email replies, lots of music on hold waiting for customer service, and no camera. They are selling the exact same product I ordered on website but for a higher price. "
"Awesome service, fast, great prices, and really good customer service. I had a really good experience with " Best Price Photo" and will recommend it to everyone. "