"Very professional and helpful"
"It was okay, but the repair requested requires another repair visit"
"Excellent customer service. Addressed need expeditiously."
"The service rep was professional, friendly & knowledgable we called because we had no hot water"
"general experience was good"
"So far so good -- I'll have more of a response to this after I see how my issues are taken care of with this service call..."
"A very polite & efficient interaction process with the repo"
"This tech was knowledgeable. But it is not true for all the techs who visted in past."
"This appt.was fast and the service was good. The Plummer did his job and did it well. He was very polite in the manner in which I was pleased."
"They were very helpful and resolved the problem quickly"
"BGE representatives have been courteous and efficient. The time windows need to be tightened to provide better customer service. A window of 12 p.m. to 10 p.m. is a bit too broad for anyone to swallow."
"BGE customer service personnel are always courteous, knowledgeable, and helpful."
"All of my experience with BGE has been top notch for 23 yrs."
"Service tech was very thorough and technical recommendations were very helpful."
"Bge home is #1 take advantage of the packages that they offer for all your home needs."