"the 2 guys that came were very wonderful and nice"
"The service technician was very professional and thorough with his assessment, explanation, and execution of his work."
"The service person quickly found and fixed the problem. Very nice and efficient."
"I have been a long-term and loyal customer of BGE Home. I have highly recommended BGE Home services to family and friends. BGE Home is an excellent service to have especially for women who want safe,reliable, excellent, and professional repairs done in their home. Thank you BGE Home for providing consistent and excellent service."
"My experience with connection with the representative was good. I was just given some bad advice. My concerns were addressed and resolved. I will continue to be a customer."
"I want you know how great your employees are - I had my new Hvac installed yesterday and I can't say enough how well they do their jobs - the are the best - took the time to explain what they were doing etc."
"As always I have no complaints"
"First contact/call was nor satisfactory. Second call when I got Carolyn was excellent that was why my response to question#9 so low. I would not have had my repair resolved unless I had spoken to her. A part needed to be ordered which if I had the original appt. would have taken me until the end of February. I have entire home coverage with appliances, heating/air, and water heater and have recommended BGE Home to multiple neighbors for the service response."
"Quick and easy and 2 techs were at my house within 3 hours of my call and fixed my water heater."
"It couldn’t be better ... exceptional!"
"Very easy, better than most companies"
"The entire experience was superb ! A repair man came out the same day as my call. Very speedy response & repair. I would recommend BGE Home to everyone. :-)"
"I'm thoroughly satisfied with BGE Home. Scheduling was easy, the technician called to tell me his was on his way, he explained the problem with my hot water heater and didn't charge me for the service call. BGE Home followed up to schedule a plumber and gave me lots of options for date/times."
"First of all, I have the service contracts because it’s a smart thing to do. That being said, the techs are extremely knowledgeable, and explain issues in very layman type terms. From the time you schedule your appointment til your problem is solved, it’s a very positive experience. I would highly recommend this service to everyone."
"Just follow up on missed appointments in a reasonable time. I had to cancel an appointment and can’t get rescheduled for a month!"