"The guy that installed the water heater was great. He did a great job and was very polite."

"It has been very good, except for the one time that I called about my front light fixture falling off. That electrician did not want the task. My son fixed the problem."

"The customer service woman on the phone was a pleasure to work with and helped me get a service appointment as soon as possible, I would highly recommend BGE Home to my friends and family."

"Promised a window; Technician called on his way as promised. W1 and a half hours or arrival the problem was diagnosed and the fan replaced. Working HVAC! Love BGE Home!"

"Although the related question was resolved, I believe less time should could have been taken."

"POOR SERVICE AND NO RESPONSE FROM SUPERVISORS"

"The service technician was excellent and very personable. He made you feel at ease, very easy to talk to like family. We really appreciated that."

"Representative was very nice and helpful."

"The technician was timely, professional, personable and solved the problem. The call center needs more training."

"The response was quick and easy. I was able to call back and make adjustment to my request and that was easy too."

"I have had good service from BGE Home so far."

"Overall general experience has been very good. Would appreciate faster service response to advanced senior citizens."

"Service was provided quickly and efficiently."

"My representative was above 10 when it came to courtesy and efficiency."

"Sharon and Gerald were fantastic and very professional!"