"I had called your call center 3 x prior to getting the rep named Shineka. She was very professional and answered all my questions about new service. She even told me that once the service technician comes to clean my furnace I could sign up for services and it would start that day. The other reps that I spoke never mentioned that."

"It was great and I will recommend my family and friends."

"Professional, courteous, and arrived in reasonable time and I liked the phone call 1 half hour before they arrive."

"Technician was wonderful. process was horrible."

"Other than the minor connection issue, problem/ request was handled quickly and efficiently"

"Never had problem previously. This week was first time."

"I was very pleased with the service both with scheduling and with the service gentleman who fixed my problem"

"The representative I was transferred to was so understanding and explained what could have cause the problem. She was fabulous!"

"I went toi answer some answered question and this form would not let me leave in peace so I changed my desired answers to don't know KRL"

"always pleased with the service and the response to my issues"

"The rep told me someone would call me to schedule an appointment and know one has called."

"Your call center is helpful, but I have to use the call center for billing which I should be able to do on line. Your online access from my my IPad is poor and never works. I am considering switching to another company at this point because I cannot pay my bill on line, as I do for all other bills. Are you fixing this situation?"

"Every one was great very helpful"

"Your customer service representative was outstanding in all ways."

"Things were ok the last tech out he wasn't helpful with things the group the put the new unit /furnace talked show things waiting on the inspection hoping things go well"