"the Representative was fantastic and efficient. the time it take to reach a representative was long and frustrating."

"The process to get an appointment for service was quick, efficient and easy. Appointment times were readily available and the repairman came within the slated time period, was very knowledgeable, and fixed my problem in short order. I am very pleased with BGE HOME."

"My experience was good. The salesman Gary, was professional and provided me a discount on a new water heater. Andy and Todd was on time and did a great job installing and cleaning up afterwards."

"All techs r neat professional provide excellent service. They r neat polite and always willing to answer questions"

"The service was outstanding!"

"Excellent and as a senior citizen it's really nice that someone takes the time to listen and not to try to rush you off the phone because maybe your words are a little slower than others"

"I was blown away by the professionalism"

"My rep was very knowledgeable and courteous and took immediate charge of handling my issues!"

"The lady who fielded my phone call is thoroughly professional and genuinely friendly. This was one of the best experiences I've had."

"My experience with the BGE Home Senior technician was excellent. He recognized my issue, identified the correct solution, took immediate and appropriate action, and solved my problem within 24 hours(my heating furnace was not working)"

"Thank you and happy holidays!"

"The representative understood my service request immediately. My records were pulled up for review in a timely manner. My request for service was scheduled for 1 week out. A quicker turnaround time would have been appreciated."

"Horrible. I was told to expect a call from 'unknown' or unavailable. Instead i got a call from an 888 number saying they tried multiple times. My call log shows no other calls. I call service immedieately was place on hold for 14.43 minutes. When I called back she said no appoints for 2 days. ANd that the time would be from noon to 'unknown. WRONG JUST wrong"

"GREAT GREAT...GOOD CUSTOMER SERVICE. KEEP UP THE GOOD WORK!!!"

"Your techs are great, always professional, knowledgeable.Customer Service REPS usually very professional too. Excellent experience!"