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Verified BGE HOME Shopper
Verified
5/5

2019-11-21

"Prompt, courteous service."


Verified BGE HOME Shopper
Verified
5/5

2019-11-21

"The customer care representative was polite and friendly. She attended to my problem right away and she was able to get a service person out to my house the same day."


Verified BGE HOME Shopper
Verified
5/5

2019-11-21

"I had to call because my website request never went through. The representative was really helpful!"


Verified BGE HOME Shopper
Verified
5/5

2019-11-21

"Excellent electrician - very professional"


Verified BGE HOME Shopper
Verified
5/5

2019-11-21

"Good. The technical did a good job of finding the problem and recommending a solution."


Verified BGE HOME Shopper
Verified
2/5

2019-11-21

"Once the right person was dispatched to our home to repair the waterline break, I was very happy. Our repair guy knew what to do and did it effectively."


Verified BGE HOME Shopper
Verified
5/5

2019-11-21

"I have no complaints with my experience with BGE HOME. Keep up the good work."


Verified BGE HOME Shopper
Verified
5/5

2019-11-21

"My customer rep, April was so very courteous, helpful and knowledgable. It was a wonderful phone experience. This is how everyone should handle themselves. Thank you,"


Verified BGE HOME Shopper
Verified
4/5

2019-11-21

"This experience was mediocre. The windows of time for appointments should be more defined. I was given 12p until whenever which is unsatisfactory."


Verified BGE HOME Shopper
Verified
5/5

2019-11-21

"Phone service was quick and professional"


Verified BGE HOME Shopper
Verified
5/5

2019-11-21

"I wish you would dismiss your representatives so they could come work for me. Outstanding. Many thankx."


Verified BGE HOME Shopper
Verified
5/5

2019-11-20

"Our experience was great, we were concerned about the service window between noon and 10:30 pm on Sat because i told cust serv that our furnace was making a loud noise and she said this appointment was what BGE had available. We turned our furnace off for two days. If you're seniors or have health issues on cold days maybe other arrangements can be made."


Verified BGE HOME Shopper
Verified
5/5

2019-11-20

"I was given prompt and friendly answers to my questions asked upon calling back the 2nd time for clarity on a pricing matter and was able to avoid wasting my time and that of an assigned technitian to troubleshoot my electrical concerns to upgrade socket outlets and powerlines to comply with code standards."


Verified BGE HOME Shopper
Verified
5/5

2019-11-20

"we have service contract. all our needs were met"


Verified BGE HOME Shopper
Verified
5/5

2019-11-20

"Always very professional and courteous service"