"Whoever I talked to on the phone was amazing. She was super efficient, professional, and made the process easy after having a stressful day with my broken appliance. I wish I could remember her name so I could give her credit - hopefully that's in your record. She was GREAT."

"Excellent, as always. Thanks."

"Have had smooth transactions with company for half a dozen years now, since new furnace installed. Current call was just to get repair; previously very helpful in mailing service policy renewal form."

"The service rep on the phone was AMAZING"

"It's fair so far .... Haven't had no bad experiences yet"

"The customer service representative was very nice but we have to wait over a month to have our heating and air systems inspected. Too long!"

"I called to have my annual furnace check up . The earliest I could’ve get is 11/22 I’m sure my furnace will be on by then just hope there isn’t a problem with it ."

"My main toilet was running after flushing and the first Tech came out and replaced the flapper; however hours later the running started up again. The next day I called to report my issue is not resolved and I was assigned another Tech to troubleshoot the problem. He replaced all the inside mechanics and problem was resolved. Thanks for the great team work of dispatching another Tech so quickly. Only con, I had to wait two weeks for an original appointment."

"It was awesome the gentleman did not have the part needed for my refrigerator so he left made a few calls and came back and fixed my fridge it was awesome"

"Great the representative was very helpful and kind"

"I am always satisfy with the results when I call BGE Home. Also the in home service repairs."

"General experience was excellent. It was a pleasure talking to the representative."

"It’s a great experience. The customer rep called me back to make you I was being served."

"Usually good, not this time."

"Besides not offering customers free air and Heat Maintance check ups twice a year. I feel BGE Home is doing a great job."