"Besides the time on hold everything was perfect"

"Generally it’s good. The service man came earlier than I expected, completed needed repairs and cleaned up thoroughly. He was also very polite and explained everything to me."

"I live dealing with bge home."

"The technician did not show up and did not call. Sharon was the helpful Customer Care Representative who assisted me on the two occasions I needed to call back. I appreciate the Installation Supervisor (who did not return my call) who made an adjustment to my bill in response to my day of inconvenience when the technician didn't show nor call. I sincerely hope the technician is well because I know sometimes health or accident can prevent someone for doing their best. Kudos to Sharon in Customer Care."

"As always excellent service"

"Representative was professional, courteous, & knowledgeable."

"Continue to be thoughtful, courteous and helpful even when stressed...,go the extra mile....it makes the receivers day."

"My experience has always be great."

"Efficient, friendly and responsive."

"I had a wonderful experience with BGE Home center."

"they are always nice, polite, helpful. Plus, no need to go through multiple screens as happens online"

"Representative was courteous."

"Customer service was great. The service technician/plumber was professional, efficient and courteous. He performed the plumbing service in a timely manner."

"My experience with BGE HOME was very good. The representative was very professional and was able to quickly respond to my request for an appointment date that was convenient for me. She provided outstanding customer service."

"Fixed October 6 and problem still exist October 8. Called the call center and they wanted to schedule for Friday. This is not fair for an existinf problem Ive been dealing with since April and I still have to pay the $50 deductible and the problem is resolved for a couple months and we right back where we started"