"Your senior reps are the best in the business; very knowledgeable and skilled professionals."

"getting through by phone is terrible service was fine"

"My experience with BGE has always been very professional. My issues quickly fixed and if not on the same day due to complications always within a reasonable time. Having a contract with them is one of the best decisions I ever made."

"The BGE service professional was great."

"I must guess that the Corona Virus will be pointed to as the problem. Years have I been a loyal happy customer of BGEHome. No, make that delighted! Taking the unilateral step of deciding that the company/customer contract was meaningless is not what I expected. This is obviously an upper management decision/problem and not a Call Center problem."

"I was very satisfied with the quick response by the call center customer care representative (Brittany) and her ability to get me a next day appointment with a service tech(Gavin) on a Saturday to resolve my heat pump issue, which had just began on early that Friday evening. I had just purchased the new entire system from BG&E Homes on 8/10/19, less than a year prior, a very expensive investment to my home. As it was 90+ degrees at that time, I was hoping for the best. I got exactly that in the way of the “personal service” I received from both Brittany and Gavin. Thanks for the great “team effort!” BG&E Homes puts the emphasis where it belongs.......meeting the needs of their customers takes precedent. Much appreciated!"

"Can’t say enough good things. Honest and professional!"

"Love, love the home warrenty"

"Very professional and knowledgeable"

"It was good .They were very helpful"

"We called for HVAC service after a storm knock out our AC and received service the same day. I was impressed ! Thank you"

"Excellent customer service I received ever from any home warranty service."

"I have liked dealing with bge home for the 30 years. Always professional and knowledgeable."

"The phone call for service was easy. Time to have the appliance repaired is insane ."

"My general experience was great."