"I have always bragged to everyone about your service. I live in Southern MD where they are no longer offering your home warranty service. I am grandfathered in but currently know 3 people that want it."

"Extremely helpful especially when I had to reschedule my service appointment!"

"We are still dealing with this awful situation and have no resolution yet. We have now wasted 2 days of paid time off and been promised window units but nothing has been fixed and the window units have not been delivered."

"Terrible. This is not a service I will employ in the future."

"Terrible phone system very long hold times, cuts u off, no phone prompts Needs updates and focus on customers consider ping u are asking customers to enter into a 12-14 sales cycle with you with these HVAC systems"

"The team work well together it took no time to install ac and furnace"

"If luckily if you get good service man experience is good. Last time we are happy."

"There is a need to have more telephone rep available so the wait to talk to someone isn't so long."

"I needed my furnace checked and my air condictioner"

"Our air conditioning stopped working during an awful heat wave. We called Thursday morning and at first there was no availability until Monday. We explained about medical issues and our rep was able to move the service up to Saturday but we expected that someone would come out the same day we called."

"The representative was very knowledgeable."

"So far so good. I would have preferred having a service person come to the house a little faster."

"Excellent Customer Service. The representative was friendly and very concerned with getting the problem resolved."

"I had made an appointment for service many months ago, and had re-arranged my work calendar in order to be home for the technician to do the service. I called on the date of the appointment to confirm, and but for some reason BGEHome had no record of the appointment. Your phone representative was able to quickly make a new appointment, so I am grateful for her kindness and efficiency. Thank you."

"Even though we are experiencing a heat wave there was an older person with a disability in a house with no air conditioning. We had to wait almost a week for an appointment"