"My General experience was very good...on the phone with the Representative...Thank You..."

"The lady was very nice and very helpful. Everything went as expected."

"I wish every service provider was as easy to work with!"

"Rep was professional, knowledgeable and friendly."

"I have been very happy with the services that I have received. Rhe technicians have been polite and knowledgeable. The service policy is great!"

"So far so good. Maintain the level of efficiency that has been the hall-mark of the BGE-Home service. Thank you."

"The customer service representative was excellent. The wait time for connection to the representative was much too long."

"Great. Always recommend your services. Thank you!"

"Thus far I have had a very good relationship with BGE Home. Currently my central A C is not working very well. I have a BGE Home tech scheduled for this afternoon, so hopefully that will be resolved soon."

"Very on top of request and professional. Pleasant"

"customer service rep great, otherwise just so-so"

"the representatives once you finally get to talk to someone were courteous and very helpful it is just the very long wait times that are unacceptable especially when you are now calling for a third time in a matter of a few weeks to get you a/c fixed."

"We’ve been without hot water for three days and simply need a standard part to be replaced. The delay is bad enough but the lack of communication and honesty is far worse. I plan to cancel our service contract once this issue is resolved. We bought the unit from BGE and have had the service contract since it was installed. This is the first time we have called for service in 8 years and it stinks"

"I always have good results with every aspect."

"BGE service is a very important service for seniors citizens who are probably the largest patrons of the service. It is imperative that you provide affordable prompt service and take to heart customer welfare when providing service."