"Always nice, go out of their way to help, when they suggest services I don't feel like they are selling me something."

"Good tech, knew his job. Important because the attached manual for the heater did not match the heater."

"BGE Home's in-home service has been good, but the window of service times are much too long. Waiting at home for service between 7 a.m.-12 noon OR 12 noon until 6 or 7 p.m. is too long and thus unacceptable."

"Great customer service and knowledgeable technicians."

"Ernest the man who did our repair was excellent in every manner"

"over all not very good reliable service time when needed."

"I was very pleases with the overall experience"

"The service I received when I called could not have been better."

"Ryan was really helpful in explaining future problems he detected when servicing my heating/cooling systems."

"Wait time was short, Call Center Representative was friendly, understood my situation and worked with me to schedule a expedited service appointment."

"The rep was very courteous and went the extra mile to resolve our issue"

"Again, listen to problem. My a/c was broken and 2 reps wrote that I requested an inspection. Had family in with a heart problem and we are seniors. No one listened to my problem."

"It takes much too long to receive service. When you call for service you would expect it within two to three days, not two weeks."

"She was very polite and helpful!!!"

"high level of assistance when needed.. No you are busy and sometimes takes a while to complete projects"