"This was a quick call asked me about coverage on the plumbing service plan. The question was answered and everything is good."

"Phone experience was excellent.Actual service experience not so good"

"In the past the service has been good. I called to get my yearly AC checked. I didn't realize that you could only have one system checked each calendar year. So the next yssystem check was not available until September 11....so I guess Ill get my furnaces checked. The rep said so do you want the appointment or not,Not happy."

"OUTSTANDING CUSTOMER SERVICE."

"Helpful, concerned about problem, cared that problem would be resolved, excellent cooperation and caring."

"Not Good I’ve contact 4 others company about replacing my coil and my outside unit No one from BGE has showed up yetIn over 7 days Poor service for a customer with a contact with you And I can’t remember the last time I got a winter or summer service check up"

"I love your service and now try to use it for everything I possibly can in the way of home improvement or repair."

"I'm please with bge home I have no complaints"

"Best people Ive ever dealt wit"

"BGE HOME DELIVERS DISPATCH OF SERVICE THAT A CUSTOMER CAN COUNT ON. VERY SATISFIED CUSTOMER."

"I did not get my preseason checkup for my AC in the Spring as I usually do. I was somewhat annoyed when I called on June 22 and was told that there was no time available until September. The rep asked me some questions and sent a request to her supervisor. She called me back, and told me I could have an appointment in July. She was very helpful and professional. Just wondering why I had to go through all that in order to get an appointment this summer. Especially since it’s covered by a service contract."

"I love doing business with them. Their customer service staff is awesome and they always address the concern I have right then without any run around. I'm happy I made the choice with them a few years ago. I've recommended many of my friends to use their service plans and they have. They seemed to be quite pleased with your services. Keep up the good work. You have a lifetime customer with me. :)"

"very satisfied with over all experience"

"I was a very satisfied customer."

"Hvac service was prompt.My unit was recharged.I was relieved."