"Experience with BGE Home was pleasant. They were nice to speak to, and were able to answer all questions I had. Will definitely be contacting them in the future."

"Very responsive and professional."

"Representative came promptly after he called to say on the way - problem temporarily solved while awaiting a part. He will return when the part is in."

"GOOD EXPERANCE WIH YOUR COMPANY"

"appreciate the responsiveness and understanding of what it means to seniors to have their AC fixed."

"Long wait and failure to send timely confirmation are most frustrating."

"Courteous and pleasant.Great response to service need"

"ONCE I was connected the rep was excellent. The only issue I had was the time it took to get through. I had to call 3 different times because I was not able to remain on hold any longer the first two times. The 3 call was close to 20 minutes. Once connected the rep was just great! The website is a disaster to try and use. But, that's another story."

"The Representative was very understanding and solved the problem right away."

"I have had terrible experience with BGE Home and if it is not resolved on Monday, I will post on all social media available and tell everyone I know not to use your company."

"Our heat pump broke, so I called the service line hoping to get a technician to show up the next day because my daughter has asthma. After explaining this situation to the call service representative, they spoke with their supervisor and was able to get a technician to show up the next day (Saturday). I really appreciate BGE HOME accommodating my request to have a technician show up the next day to fix our heat pump (ended up being a blown fuse) because my daughter needs to have the A/C working because of her asthma."

"We love BGE HOME. We have used your service for many years. Always satisfied."

"The representatives were outstanding although it took some time to get to the basic needs of the concern."

"Your service representative was great! Very helpful and professional in an emergency. They were able to get me service help that day. The technician who came was very professional and our Equipment issues were resolved."

"Very easy to use, professional, fast."