"The guy was very nice and new his job."

"Service technician was excellent"

"Having a BGE home service plan is well worth the money for some sort of peace of mind during these uncertain times. The phone rep Sharika and the serviceman Gary both were very kind and attentive and my problem was solved very expeditiously. Very grateful it was a quick fix. Thank you for being there. Stay safe and healthy!!"

"My call was in response to new equipment which was not operating efficiently. Prompt and courteous schefuling of the needed service and promot and courteous repair (the next day)."

"Refrigerator needs repair and I am waiting 2 weeks for an appointment. I believe that it is the ice maker and would have liked to see this issues resolved faster than 2 weeks. Especially since I have the repair policy that I pay for. Thought it gave the homeowner an advantage on service."

"The BGE Home representative was professional, courteous and extremely knowledgeable. He quickly and efficiently responded to my request taking clear action to remedy my service inquiry. The overall experience was exactly as expected with BGE Home!"

"Customer telephone service was great and the technician who came to my home to repair my air conditioner was OUTSTANDING! He took his time, was tenacious, thorough, and fully explained what I could expect."

"Generally everything was nearly perfect. But It’s that one little touch that makes the deal work."

"No problem with the telephone response, it is good. Your major problem is the wait to get the actual service done in my home."

"Once the employees came the next afternoon they were wonderful."

"Easy to contact to make a service appointment for the next day."

"My general experience is that the people are very customer service oriented."

"Service is quality, and the technicians are professional and friendly."

"Poor. On prior service calls, good."

"I was told my primary request could not be granted because of the caronavirus situation. However, when the tech arrived to check my thermostat he followed through with the check-up on my AC system, which was my initial request. The tech arrived in a timely manner and was super,"