"The call center and the service call itself were both top rate."

"Am always a satisfied customer,company is very reliable and I would recommend for good services."

"My most recent phone call was amazing. I called the office and my representative was extremely helpful, she understood me calling in via VOIP and patiently helped me through my call for service. Most importantly she was able secure an appointment same day. I am so thankful for the assistance and would like to express my gratitude."

"I enjoyed talking to customer service."

"Terrible... I requested an estimate for replacement windows via your website and call center and never received a call to schedule an appointment. Business must be so good that you don’t need my business!"

"The young man , Jason, who came to my house was very nice and extremely efficient...Thank you for your service!!!"

"The contact person was friendly and helpful in resolving my problem."

"Well, Paul, our salesman was very knowledgeable and helpful. He knows what he’s doing. I’ll let you know how the installation goes when they install our new windows."

"You have really done your homework in the customer service area and have it right. You did not waste my time or send me to people that could not or did not understand my issue. thanks, keep it up."

"At 0700 am, the representative was great and empathic, as my new AC unit was not working. I was thrilled to have BGE Home at my house within 3 hours on a Saturday! The technician was professional and was well prepared to fix AC and was Covid ready! Thank you BGE Home!!"

"The service was great. The technician knew what he was doing and gave useful advice."

"Before today’s tech came my husband and I had talked about the poor dealings we had had with b g e home and were thinking about going elsewhere. But today our tec did Sure a fabulous job....we decided to give b g e home another try."

"The tech fixed the problem.. great. Some parts should be stored on the truck as a standard procedure so another tech is not scheduled to come back 2 weeks later, what a waste of time for the customer who usually has to take 2 days off for that which is totally ridiculous."

"Darrell came to my house and was very friendly and helpful. Fixed my problem , had mask and gloves and shoe booties. He is a great representative for BGE home. Thank you!"

"The customer service rep was friendly and knowledgeable. She also explained how the service would be completed bc of COVID so we are prepared when our service provider arrives. My mother was in my car and overheard the conversation and couldn’t get over the great level of service the rep provided."