"Tried to call for information due to I was replacing outdated parts and am not versed with hinges. Impossible to talk to anyone at this place so ended up ordering wrong parts which their web page suggested.. Requested call back to get correct parts. Instead got an email back telling me i would have to drill new holes for a front mount. Original was a side mount. Emailed back to see if I there was another part that would work better. No response. Had to call blum to get the correct part. {Their service is great by the way. } I will have to eat shipping cost to send wrong parts back. They are giving me money back on wrong parts but what a pain in the ****. Could all be solved with a simple phone call - like blum "
"ordering was efficient and easy. One of my parts never arrived and your website made it very difficult log a ticket and get a refund or track where my part ended up. "
"It was just a set of hinges, but they got here quickly."
"I recieved my packages, went to go complete a job and for my order was not complete in full had to do without the 18 rear metal brackets that I have paid for. I would also like someone to reach out to refund me since I no longer need this missing item."
"Great service, quick and accurate order"
"Everything works as good as their website with is awesome."
"Ordering online was not easy to use. Phoned in and all was handled very well. "
"Product was as expected but took way to long to receive "
"Had the right parts I needed. Shipped quickly "
"five star customer service, Sherry is terrific - top knotch"
"Good and quick an very easy to use "
"Solid. If I participate in a survey please don’t tell me how many characters must b filled out. "
"Excellent help from customer service! "
"Ordered a replacement lazy Susan and it fit perfectly and was easy to install."
"I ordered some hinges that were in stock and supposed to be shipped in time. Then the shipping was delayed with the possibility of coming sooner. I was unable to get confirmation on when shipping would be. I ended having to buy from somewhere else. The ironic part is I couldn’t cancel because the order was in shipping but shipping was a month out. "
"As always, the product was very good. How ever the shipment was slow in arriving. I have a time line to my client, it is important to receive the product in a timely manner. Thank you for having the products available and easy to order."