"Very great customer service and customer friendly excellents."
"very quick shipping, exactly as I ordered carefully packed to prevent damage. great service great prices will def bookmark this site. very satisfied with their performance"
"I would have gave it a 5 but they take a little long with getting the package to you but I understand that they are trying their best with the shipping and all of that. "
"I received a part that didn’t fit and the return was fast and getting the right part was easy and quick!"
“Hi TastyHorse-51442,
We appreciate you taking the time in sending this amazing review. We are glad you are satisfied with the service. We aim to achieve customer satisfaction on every purchase with CarParts.com. We look forward in serving you again.
Regards,
Jason S.
Customer Advocate
TeamCarParts.com”
"I ordered a part for my vehicle n in 5 days I got the part n very satisfied.."
“Hi ElatedHawk-75780,
We are happy to hear that you got exactly what you wanted out of your car part-buying experience with us at CarParts.com. We wish you safe travels and look forward to doing business with you again soon!
Regards,
Jason S.
Customer Advocate Team
CarParts.com”
"I ordered a part with expedite shipping. It was late an I paid $32 dollars for it to be shipped in a couple of days. Instead it took the whole weekend."
“Hi EnchantingChinchilla-58246,
Thank you for sharing a review about the delivery of your order. Sorry to learn that it took longer to deliver the order than what you have anticipated. We do not intend this incident to happen or to cause any delay in your repair.
Based on our record, the order was paid for $9.19 ground shipping fee and it was delivered on June 2. We will definitely relay your feedback to our Shipping Team to improve our service further.
We have sent you an email. Please let us know if you have questions and if you need further assistance.
Thanks,
Rose R.
Customer Advocate Team”
"I'm happy with the price, the arrival time was great, and the part was exactly what it was supposed to be. Flawless transaction, and I'm very happy with the company."
“Hi ShinyTiger-43765 ,
We are happy to hear that you are satisfied with the part you ordered from us. We at CarParts.com feel great achievement whenever we hear that we helped another customer put their vehicle back on the road. Thank you for this feedback!
Regards,
Shen S.
Customer Advocate Team
CarParts.com”
"I am very satisfied with the parts I received"
“Hi LightDove-83703 ,
We are happy to hear that you are satisfied with the part you ordered from us. We at CarParts.com feel great achievement whenever we hear that we helped another customer put their vehicle back on the road. Thank you for this feedback!
Regards,
Shen S.
Customer Advocate Team
CarParts.com”
"I definitely recommend CarParts.com, especially for serious components of the engine. There just one of the most reasonable prices in the Auto market. They're a one stop shop, what's not to love about that!"
“Hi ModernOwl-85402,
We are happy to hear that you got exactly what you wanted out of your car part-buying experience with us at CarParts.com. We wish you safe travels and look forward to doing business with you again soon!
Regards,
Shen S.
Customer Advocate Team
CarParts.com”
"I often order parts from Amazon or ebay. Sometimes they work, sometimes they don't. Carparts always send the right part the first time, every time. "
“Hi kylecrain ,
We are happy to hear that you got exactly what you wanted out of your car part-buying experience with us at CarParts.com. We wish you safe travels and look forward to doing business with you again soon!
Regards,
Shen S.
Customer Advocate Team
CarParts.com”
"Their prices are good, and their shipping if quick. I am very pleased with carparts. I replaced several hvac actuators in a GMC Sierra. I gave up buying with Autozone because they would give me the wrong actuators and tell me that it didn't matter which one went where. Carparts actually had the correct actuators and at a much better price! Not to mention, when I ordered a wrong part they quickly credited back my funds by giving me a full refund - no questions asked!"
“Hi SuccessfulWolverine-43143 ,
We are happy to hear that you got exactly what you wanted out of your car part-buying experience with us at CarParts.com. We wish you safe travels and look forward to doing business with you again soon!
Regards,
Shen S.
Customer Advocate Team
CarParts.com”
"All parts fit. Some came early. "
“Hi GiftedSquid-21272,
Wow! Thank you for the awesome review. Please visit CarParts.com again soon!
Regards,
Shen S.
Customer Advocate Team
CarParts.com”
"Recommended me the wrong part even though I entered my VIN. They didn't have what I needed (interior door handle), so the website just gave me the next closest thing. It unfortunately did not fit. At least it was cheap."
“Hi Jacob,
Thank you for letting us assist you regarding the part you received. We hope our assistance was satisfactory for you to reorder and do more business with us.
Let us know if you need further assistance.
Anthony C.
Customer Advocate”
"Super easy to find what you need, best prices and super quick delivery. "
“Hi FamousBoa-92611 ,
Wow! Thank you for the awesome review. Please visit CarParts.com again soon!
Regards,
Shen S.
Customer Advocate Team
CarParts.com
”
"was r.eally easy ordering and finding the parts i needed at a good price"
“Hi edwardscheid,
Wow! Thank you for the awesome review. Please visit CarParts.com again soon!
Regards,
Shen S.
Customer Advocate Team
CarParts.com
”
"Fast on shipping… we bought replacement headlights for my dads car. Had them shipped to his house My dad said they were easy to install and now it’s easy to see at night time!!"
“Hi ZealousAnteater-44673 ,
Wow! Thank you for the awesome review. Please visit CarParts.com again soon!
Regards,
Shen S.
Customer Advocate Team
CarParts.com
”
A rep from Carparts.com, CustomerAdvocateTeam, has responded:
“Hi petekeeney,
We appreciate you taking the time in sending this amazing review. We are glad you are satisfied with the service. We aim to achieve customer satisfaction on every purchase with CarParts.com. We look forward in serving you again.
Regards,
Jason S.
Customer Advocate
TeamCarParts.com”