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Product & services pricing
3.74/5
Chance of future purchase:
3.29/5
Shipping & packaging:
3.15/5
Customer service:
3.41/5
Return/Replacement policy:
3.24/5
Featured Review


Verified
1/5

2022-06-18

No return

"I have tried to contact them about returning my item by email twice and still have not been responded to "

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Verified
5/5

2022-06-18

Everything fit very nicely

"My order was just like described very happy "

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Verified
5/5

2022-06-18

Good Job.

"Thank you for great service."

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Rep reply posted 2022-06-18
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi ExcitedWolverine,

Thank you for taking your time to provide us an inspiring rating. We are gratified to hear that you were satisfied with our delivery and part quality. That we were able to provide you with an excellent experience, we strive to provide all our customers. We're looking forward to doing more business with you in the future.

Thank you.

Anthony C.
Customer Advocate Team
Carparts.com”


Verified
4/5

2022-06-18

Right part Right now

"Parts are exactly what we wanted "

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Rep reply posted 2022-06-18
A rep from Carparts.com, CustomerAdvocateTeam, has responded:


Hi CrowdedMinnow-1591,

Thank you for taking your time to provide us an inspiring rating. We are gratified to hear that you were satisfied with our delivery and part quality. That we were able to provide you with an excellent experience, we strive to provide all our customers. We're looking forward to doing more business with you in the future.

Thank you.

Anthony C.
Customer Advocate Team
Carparts.com”


Verified
5/5

2022-06-18

Great

"Great and fast delivery!!!"


Rep reply posted 2022-06-18
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi TastyOtter-34722,

Thank you for taking your time to provide us an inspiring rating. We are gratified to hear that you were satisfied with our delivery and part quality. That we were able to provide you with an excellent experience, we strive to provide all our customers. We're looking forward to doing more business with you in the future.

Thank you.

Anthony C.
Customer Advocate Team
Carparts.com”


Verified
5/5

2022-06-18

Excellent

"Exactly what I needed great service window came in brand new everything was on point great experience "

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Rep reply posted 2022-06-18
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi BrightNightingale-3639,

Thank you for taking your time to provide us an inspiring rating. We are gratified to hear that you were satisfied with our delivery and part quality. That we were able to provide you with an excellent experience, we strive to provide all our customers. We're looking forward to doing more business with you in the future.

Thank you.

Anthony C.
Customer Advocate Team
Carparts.com”


Verified
5/5

2022-06-18

"Good quality and fast shipping "


Verified
5/5

2022-06-18

good experience

"part was shipped promptly, and it fit
"


Rep reply posted 2022-06-18
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi EagerCrane-91133,

Thank you for taking your time to provide us an inspiring rating. We are gratified to hear that you were satisfied with our delivery and part quality. That we were able to provide you with an excellent experience, we strive to provide all our customers. We're looking forward to doing more business with you in the future.

Thank you.

Anthony C.
Customer Advocate Team
Carparts.com”


Verified
5/5

2022-06-18

Truck hood

"My hood was delivered with no problem at all "

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Rep reply posted 2022-06-18
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi CloudyDog-78559,

Thank you for taking your time to provide us an inspiring rating. We are gratified to hear that you were satisfied with our delivery and part quality. That we were able to provide you with an excellent experience, we strive to provide all our customers. We're looking forward to doing more business with you in the future.

Thank you.

Anthony C.
Customer Advocate Team
Carparts.com”


Verified
5/5

2022-06-18

timing

"Part was delivered. Waiting for my son to open box and make fix."

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Rep reply posted 2022-06-18
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi FineOwl-91627,

Thank you for taking your time to provide us an inspiring rating. We are gratified to hear that you were satisfied with our delivery and part quality. That we were able to provide you with an excellent experience, we strive to provide all our customers. We're looking forward to doing more business with you in the future.

Thank you.

Anthony C.
Customer Advocate Team
Carparts.com”


Verified
5/5

2022-06-18

Great resource!

"Great price. Quality part. Speedy delivery."

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Rep reply posted 2022-06-18
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi PoisedOstrich-76304,

Thank you for taking your time to provide us an inspiring rating. We are gratified to hear that you were satisfied with our delivery and part quality. That we were able to provide you with an excellent experience, we strive to provide all our customers. We're looking forward to doing more business with you in the future.

Thank you.

Anthony C.
Customer Advocate Team
Carparts.com”


Verified
5/5

2022-06-18

Parts delivered earlier

"I ordered parts for my Jeep for an over temp issue and they actually got there earlier than what I was told. "

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Rep reply posted 2022-06-18
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi RealEarthworm-26207 ,

Thank you for taking your time to provide us an inspiring rating. We are gratified to hear that you were satisfied with our delivery and part quality. That we were able to provide you with an excellent experience, we strive to provide all our customers. We're looking forward to doing more business with you in the future.

Thank you.

Anthony C.
Customer Advocate Team
Carparts.com”


Verified
5/5

2022-06-18

Tail light assembly

"The tail light assembly fit on my father's 16 year old vehicle."

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Rep reply posted 2022-06-18
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi LivelyPorcupine-41702,

Thank you for taking your time to provide us an inspiring rating. We are gratified to hear that you were satisfied with our delivery and part quality. That we were able to provide you with an excellent experience, we strive to provide all our customers. We're looking forward to doing more business with you in the future.

Thank you.

Anthony C.
Customer Advocate Team
Carparts.com”


Verified
5/5

2022-06-18

Splash shield

"I received a good product.
The attention was good!
"

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Rep reply posted 2022-06-18
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi JoyousBeetle-87879 ,

Thank you for taking your time to provide us an inspiring rating. We are gratified to hear that you were satisfied with our delivery and part quality. That we were able to provide you with an excellent experience, we strive to provide all our customers. We're looking forward to doing more business with you in the future.

Thank you.

Anthony C.
Customer Advocate Team
Carparts.com”


Verified
3/5

2022-06-18

Motor is loud

"Works fine but is loud. ….."


Rep reply posted 2022-06-19
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi Christopher,

We thank you for your review. Rest assured that we will definitely relay your feedback to our Supplier/ Manufacturer so they can check and investigate further, as well as improve where it's needed.

We sent you an email regarding this concern. Please feel free to contact us or reply back to our email at your earliest convenience.

We appreciate the opportunity to better serve you, and we look forward for your response.

Working with you,

Renabesh M.
Customer Advocate Team
CarParts.com”