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Product & services pricing
3.74/5
Chance of future purchase:
3.29/5
Shipping & packaging:
3.15/5
Customer service:
3.41/5
Return/Replacement policy:
3.24/5
Featured Review


Verified
4/5

2022-06-08

Customer service

"They show very concerned to the customer!"

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Rep reply posted 2022-06-09
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi CrowdedBison-54736,

Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

Regards,

Shen S.
Customer Advocate Team
CarParts.com”


Verified
5/5

2022-06-08

Perfect fit, easy install

"This fit my US made Optima perfect! I wasn't sure as it states it's for Korean models but it worked great. Super easy to install, fast shipping. Overall great experience/product will def buy from y'all again."

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Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi Maranda404,

Thank you for the awesome review! Hearing that we were able to provide you with the excellent experience we strive to provide all our customers is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing CarParts.com.

We look forward to doing more business with you in the future!

Thank you,
Renabesh M.
Customer Advocate Team
CarParts.com”


Verified
5/5

2022-06-08

chevy maf sensor

"Fast. Accurate. Great transaction."

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Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:


Hi OutstandingGopher-8060,

Thank you for the awesome review! Hearing that we were able to provide you with the excellent experience we strive to provide all our customers is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing CarParts.com.

We look forward to doing more business with you in the future!

Thank you,
Renabesh M.
Customer Advocate Team
CarParts.com”


Verified
3/5

2022-06-08

Not satisfied

"Got my order late and it cost me a big set back because I was traveling.."

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Verified
5/5

2022-06-08

Chev Lights

"I thought this was a set. That's the way I ordered it as a set. June 2 Left Headlight and 2 Taillights came by FedEx.
June 4, one Signal light by mail.
June 8 - Right Headlight 1 Signal Light. My order was spread apart. Why?? Seem to a good product. Just put them in today.
"

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Verified
5/5

2022-06-08

headlight lens assembly

"the assembly fit my 1993 plymouth just right....couldn't be happier "

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Rep reply posted 2022-06-09
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi SillyDog-36189,

Thank you for the awesome review! We are happy to hear that you are satisfied with the part you ordered from us, and that you got exactly what you wanted out of your car part-buying experience with us at CarParts.com.

We wish you safe travels and look forward to doing business with you again soon!

Thank you,
Renabesh M.
Customer Advocate Team
CarParts.com”


Verified
5/5

2022-06-08

Grille insert

"Easiest online site to work with "

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Rep reply posted 2022-06-09
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi TenseCrane-99796,

Thank you for the awesome review! Hearing that we were able to provide you with the excellent experience we strive to provide all our customers is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing CarParts.com.

We look forward to doing more business with you in the future!

Thank you,
Renabesh M.
Customer Advocate Team
CarParts.com”


Verified
5/5

2022-06-08

Window regulator.

"Top knotch! Part fit just like it was supposed to. Thank you!"


Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi Jhnjrgns,

Thank you for the awesome review! We are happy to hear that you are satisfied with the part you ordered from us, and that you got exactly what you wanted out of your car part-buying experience with us at CarParts.com.

We wish you safe travels and look forward to doing business with you again soon!

Thank you,
Renabesh M.
Customer Advocate Team
CarParts.com”


Verified
5/5

2022-06-08

Finally someone took the time

"They knew exactly what I wanted and delivered the product sooner than expected ! Great quality and it fit perfectly !! "

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Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi DizzyBison,

Thank you for taking your time to provide us a wonderful rating. We are gratified to hear that you were satisfied with our delivery and part quality. That we were able to provide you with an excellent experience, we strive to provide all our customers. We're looking forward to doing more business with you in the future.

Thank you.

Sherryl P.
Customer Advocate Team
Carparts.com


Verified
5/5

2022-06-08

Fast and accurate

"Ordered a replacement wheel hub bearing for my 2010 KIA Soul. The online navigation was simple and easy select the needed parts. The delivery date was accurate and the parts fit and works perfect!
Also, ordered slotted discs and pads, flawless completion of the job.
"

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Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi user tbald3dcode,

Thank you for taking your time to provide us an awesome rating. We are gratified to hear that you were satisfied with our website, delivery and part quality. That we were able to provide you with an excellent experience, we strive to provide all our customers. We're looking forward to doing more business with you in the future.

Thank you.

Sherryl P.
Customer Advocate Team
Carparts.com


Verified
5/5

2022-06-08

BEST prices anywhere.

"Easy nav and purchase. Great"

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Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi ThoughtfulAmphibian-78387,

Thank you for taking your time to provide us an impressive rating. We are thrilled to hear that you were satisfied with our website and pricing. That we were able to provide you with an excellent experience, we strive to provide all our customers. We're looking forward to doing more business with you in the future.

Thank you.

Sherryl P.
Customer Advocate Team
Carparts.com


Verified
5/5

2022-06-08

Kevin from Alabama

"The part was 100% correct, the shipping was super fast. All-around excellent experience shopping for a replacement window keep up the good work"

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Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Good day! Hearing that your package was delivered on time and that you were provided with a good service with us is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing CarParts.com. We look forward to doing more business with you in the future!

Regards,
Patrice
Customer advocate team”


Verified
5/5

2022-06-08

Great price and quality

"Ordered several parts for my 2004 Dodge Ram 1500. You had the best price and they arrived safe and quick."

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Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Thank you for leaving a review. The team here at CarParts.com is thrilled to hear such good feedback. We hope to be doing business with you again soon.

Regards,
Patrice
Customer advocate team”


Verified
5/5

2022-06-08

Infiniti g35x window switch

"Great ! Fast Shipping ! Quality part"


Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Wow! Thank you for the awesome review. Please visit CarParts.com again soon!

Regards,
Patrice
Customer advocate team”


Verified
5/5

2022-06-08

Exact replacement

"Exact replacement at fraction of cost. Came as a pair with motors. Package was beat up during shipping but nothing was damaged. Installed and work great"

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Rep reply posted 2022-06-10
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi ZealousLeopard-30193,

We are happy to hear that you are satisfied with the part you ordered from us. We at CarParts.com feel great achievement whenever we hear that we helped another customer put their vehicle back on the road. Rest assured that we'll forward your review to our partner couriers for us to improve our service and avoid this from happening again.

Bryle M.
Customer Advocate Team
CarParts.com”