"Very great customer service and customer friendly excellents."
"Fast
Inexpensive
Very correct fitment"
"They did great the shipping was a joke "
“Hi Tim,
Thank you for taking the time to send us feedback about the delivery of the TrueDrive Control Arm (SET-RC28150057-2). As discussed an email was already sent to you regarding this. I appreciate your thoughts, and for bringing things to our attention. You gave us the chance to resolve the issue right away. We're looking forward to doing more business with you in the future.
Thank you,
Sherryl P.
Customer Advocate Team
”
"It was very good, parts description and shipping excellent "
“Hi knorton21,
Wow! Thank you for the awesome review. Please visit CarParts.com again soon!
Regards,
Shen S.
Customer Advocate Team
CarParts.com”
"Rebuilt my whole front end everything delivered on time and right fit. "
“Hi WittyMockingbird-76268,
Wow! Thank you for the awesome review. Please visit CarParts.com again soon!
Regards,
Shen S.
Customer Advocate Team
CarParts.com”
"Awesome experience Fast delivery easy to deal with even gave me a discount military"
“Hi AmusedQuail-68392,
Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Regards,
Shen S.
Customer Advocate Team
CarParts.com
”
"I love how I was able to purchase my shocks and struts in a package deal"
“Hi JoyousOtter-89744,
Wow! Thank you for the awesome review. Please visit CarParts.com again soon!
Regards,
Shen S.
Customer Advocate Team
CarParts.com”
" It was the Right part fast !"
“Hi VastRobin-39109,
Wow! Thank you for the awesome review. Please visit CarParts.com again soon!
Regards,
Shen S.
Customer Advocate Team
CarParts.com
”
"Needed to but just one. Checked the auto retail guys!! Oddly enough, I received an email from here and was actually able to purchase two taillights (each side) for less than the price the retail guys had for just one!! Super price, identical parts as the original!! Quick delivery and everything!! Can’t go wrong here!!!"
“Hi tshep3503,
We are happy to hear that you got exactly what you wanted out of your car part-buying experience with us at CarParts.com. We wish you safe travels and look forward to doing business with you again soon!
Regards,
Shen S.
Customer Advocate Team
CarParts.com
”
"I found the parts I was looking for, however at check out it would not accept any of the three codes I had for 2022 Memorial Day sales. Happy with the parts and deliveries, am not happy with website checkout with coupons."
"It was easy to ordered Delivery came a day earlier "
“Hi CalmWalrus-53413,
Wow! Thank you for the awesome review. Please visit CarParts.com again soon!
Regards,
Shen S.
Customer Advocate Team
CarParts.com
”
"Great shipping, no bolts or locking clip included "
“Hi BrightChipmunk-10758,
Wow! Thank you for the awesome review. Please visit CarParts.com again soon!
Regards,
Shen S.
Customer Advocate Team
CarParts.com
”
"My item was delayed by FedEx, carparts.com followed up on my parts and sent a new one as soon as the other was declared lost. Good work! "
“Hi BraveWasp-8689,
Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Regards,
Shen S.
Customer Advocate Team
CarParts.com”
"Parts arrived earlier than we thought and everything was as described in the order. No complaints, great service. "
“Hi kellyshrewsbury,
We are happy to hear that you got exactly what you wanted out of your car part-buying experience with us at CarParts.com. We wish you safe travels and look forward to doing business with you again soon!
Regards,
Shen S.
Customer Advocate Team
CarParts.com
”
"Quick and fast service. Received on date stated"
“Hi ElatedCrow-34096,
Wow! Thank you for the awesome review. Please visit CarParts.com again soon!
Regards,
Shen S.
Customer Advocate Team
CarParts.com”
"The day after I received parts from CarParts.com I saw a mysterious fraudulent charge on my credit card for 92 dollars and some cents from a bogus site called US Auto Parts Network.com. No such site exist. When I called to inquire about the charge the rep acted as if I were making this up. If this happened to me it had had to have happened to others. Because of there lack of security and there sharing or selling of your information to the highest bidder, anther theft has occurred and who do you think is going to pay for it down the road. The consumer. CarParts is a legitimate business and has great response to your request, however they can do better to protect there customers. Now I’m weary about making any future purchases. "
“Hi Christopher,
Thank you for taking the time to send us feedback about the unknown charge. An email was sent to you to provide more information about the investigation. Please check and respond to my email. If you still have questions, feel free to contact us so we can assist you further
Thank you,
Jason S.
Customer Advocate Team”
A rep from Carparts.com, CustomerAdvocateTeam, has responded:
“Hi FierceHawk-66819,
We are happy to hear that you got exactly what you wanted out of your car part-buying experience with us at CarParts.com. We wish you safe travels and look forward to doing business with you again soon!
Regards,
Shen S.
Customer Advocate Team
CarParts.com
”