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Product & services pricing
3.74/5
Chance of future purchase:
3.29/5
Shipping & packaging:
3.15/5
Customer service:
3.41/5
Return/Replacement policy:
3.24/5
Featured Review


Verified
5/5

2022-06-08

Fast and efficient

"Everything came fast and on time. Going to be shopping here again soon."

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Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi,

Thank you for leaving a wonderful review. We, at CarParts are thrilled to hear such good feedback. We hope to do business with you again soon.

Thank you.

Shebet C.
Customer Advocate Team”


Verified
5/5

2022-06-08

On time great price

"Easy to shop on line. Great selection of parts I needed. Fast delivery."

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Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi,

Thank you for taking the time to write about your experience. It is wonderful to hear that your package was delivered on time and that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

Thank you.

Shebet C.
Customer Advocate Team”


Verified
5/5

2022-06-08

"Great had what I needed and helpful


"

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Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi,

Thank you so much for taking the time to leave us this amazing review. We look forward to doing business with you again!

Thank you.

Shebet C.
Customer Advocate Team”


Verified
1/5

2022-06-08

Hoodwinked

"Charged multiple times for shipping when all three items (small) were ordered simultaneously. Customer service advised me that said parts were coming from different places as the reason why. Just started using Car Parts.com spending roughly $ 600 only to feel that I've been hoodwinked by said charging practicing. Very, very dissatisfied. Hopefully these parts are functional and I will not have to effect any returns. "

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Verified
5/5

2022-06-08

Great

"No problem what so ever. It was perfect delivery and all."


Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi,

Thank you for sharing this awesome review.

Hearing that your package was delivered on time and you were provided with good service by us is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing CarParts. We look forward to doing more business with you in the future!

Thank you.

Shebet C.
Customer Advocate Team


Verified
5/5

2022-06-08

2007 bmw door glass

"I ordered rear door glass received it in 3 days and fit like a glove plus the price was reasonable."

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Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi,

Thank you for taking the time to write about your experience. It is wonderful to hear that your package was delivered on time and that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

Thank you.

Shebet C.
Customer Advocate Team”


Verified
5/5

2022-06-08

Excellent !!

"Everything was excellent !!"

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Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi,

We would like to thank you for sharing this great review! We will be sharing your feedback amongst our team. Please visit CarParts.com again soon!

Thank you.

Shebet C.
Customer Advocate Team”


Verified
5/5

2022-06-08

ac condenser

"exact replacement and fast shipping"

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Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi,

We are so grateful for your kind words.

We are happy to hear that you got exactly what you wanted out of your car part-buying experience with us at CarParts. We wish you safe travels and look forward to doing business with you again soon!

Thank you.

Shebet C.
Customer Advocate Team”


Verified
5/5

2022-06-08

2003 Chevy Trailblazer

"I've had to buy both a bumper cover and mirror from this website and both products not only work perfectly, but were decently priced and get here pretty fast! The paypal payment plan is a life saver if you're buying more expensive parts!"

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Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi,

Thank you so much for taking the time to leave us this amazing review.

It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

Thank you.

Shebet C.
Customer Advocate Team


Verified
5/5

2022-06-08

Excellent service and great parts !

"I replaced 4 wheel hub bearings and knuckle on 2015 Jeep Patriot. The parts delievered were reliable and exact match to OEM"

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Rep reply posted 2022-06-09
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi,

We would like to thank you for sharing this great review! We will be sharing your feedback amongst our team. Please visit CarParts.com again soon!

Thank you.

Shebet C.
Customer Advocate Team"”


Verified
5/5

2022-06-08

Excellent Experience

"Right parts, and arrived promply"

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Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi,

Thank you for taking the time to write about your experience. It is wonderful to hear that your package was delivered on time and that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

Thank you.

Shebet C.
Customer Advocate Team


Verified
5/5

2022-06-08

Excellent

"Awesome thanks for the parts"

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Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi,

We are happy to hear that you got exactly what you wanted out of your car part-buying experience with us at CarParts.com. We wish you safe travels and look forward to doing business with you again soon!

Thank you.

Shebet C,
Customer Advocate Team”


Verified
4/5

2022-06-08

tail light assembly for chev. cobalt

"Someone backed into my car and damaged the right tail light so I needed a new part. I checked online and found Car Parts-ordered the part and it was delivered in good time."

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Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi,

Thank you for leaving a wonderful review.

Hearing that your package was delivered on time and you were provided with good service by us is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing CarParts. We look forward to doing more business with you in the future!

Thank you.

Shebet C.
Customer Advocate Team”


Verified
5/5

2022-06-08

Great experience

"Fast shipping, very well packaged."

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Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi LightDragon-8834,

Wow! Thank you for the awesome review. Please visit CarParts.com again soon!

Regards,

Shen S.
Customer Advocate Team
CarParts.com


Verified
5/5

2022-06-08

Fast and correct fit

"Fast
Inexpensive
Very correct fitment
"

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Rep reply posted 2022-06-08
A rep from Carparts.com, CustomerAdvocateTeam, has responded:

“Hi FierceHawk-66819,

We are happy to hear that you got exactly what you wanted out of your car part-buying experience with us at CarParts.com. We wish you safe travels and look forward to doing business with you again soon!

Regards,

Shen S.
Customer Advocate Team
CarParts.com