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Verified
5/5

2005-06-14

"Purchased a Maxxum 7D with a Minolta lens. Very little sales pitch, and most of it for real required items (was just asked if I need a CF card). Order was done quickly over the phone in less then 5 minutes. Product was shipped a day after. I did not receive any confirmation email (as noted in the conversation), but after calling back 48 hours later I was given a tracking number. The camera came in perfect condition and factory sealed. the price was 15% lower then B&H (which refused to lower their price)."

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Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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Being updated on the exact date the delivery was sent
Delivering products on-time
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Verified
5/5

2005-06-13

"I bought a Sony DSC-W7 from CentralDigital.com. I placed the order around noon on a Tuesday and by Friday it had been delivered (New York to Utah, that's pretty quick!). Product was exactly what was advertised on the website. A very quick, no-hassle purchase. I'd recommend these guys to anyone, not only because of the quality of their service, but because of their prices; they blow their competitors away!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
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Overall web site
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Web site being easy to use

Verified
5/5

2005-06-13

"I ordered a Nikon D70s digital SLR for a slightly lower price that what was offered almost everywhere else. After receipt of my order, I got the requisite call offering to sell me some other stuff to go along with my order (filters, etc.). No hard sell - very pleasant. I DID buy a set of filters and we closed the order. It arrives in perfect shape - as promised - and one day earlier than promised. I will not hesitate to do business with this merchant again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
N/A
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
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Being knowledgeable
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Making decisions on their own
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Verified
5/5

2005-06-07

"I just purchased a Sharp LC37g4u 37" LCD television from Central Digital. Price and service were great. Arrived when expected. Item was in stock, no bait and switch tactics. The push from the salesman to purchase an extended warranty was only a minor nuisance. I would not hesitate to purchase from them again. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
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Being easy to reach
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Being trustworthy
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Making decisions on their own
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Resolving problems
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Verified
5/5

2005-06-03

"I recently ordered a Nikon 7900 digital camera from Central Digital. They are an excellent seller. Camera was delivered very fast with no problems. They are very good with e-mail updates of your order. This seller is just as good as other people on here have stated."

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1/5

2005-05-30

"Hmmm... I wonder how these guys have such a hudge rating. I was looking to buy from these guys a Nikon D70 and everything was looking good (including the price) until I got to check-out and realize that these guys are colecting your personal information (including your Credit Card) over an unsecure conection!!! How is this site Hacker Safe and Verisign certified as these guys advertise? It makes me wonder what else is not as advertise? "

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Overall quality of the company
Pricing of products and services
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Is trustworthy
Is consumer focused
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Likelihood of customers making future purchases
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Variety of brands and products offered
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Ease of checking order status
Ease of ordering online
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Delivering products on-time
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Delivering products damage free
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Verified
1/5

2005-05-28

"I was called after placing my order, and conned into buying a "bonus" package that "everyone buys who orders your same camera." I was sent equipment that was incompatible with my camera (tapes instead of mini DVDs, as well as a lens that could not possibly fit in my camera). I was unable to complete the rebate that was offered because the UPC had been cut off the box before shipping. I paid for expedited shipping, which was obviously useless because I was shipped different products than were advertised. All the errors in this order total a $170 loss to me. I have been unable to get in touch with customer service agents to fix this due to very restrictive hours. The quality of the service is very poor, and I do not have faith that the problems with my order will be resolved in a satisfactory manner."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
Overall technical support
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
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Being easy to reach
Resolving problems
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Customer service making decisions on their own
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Customer service being easy to reach
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-05-27

"I bought a Panasonic DMC-FZ5 digital camera on Wednesday from the web site with 3-day shipping and it was here when I got into work today, two days later in excellent condition. I could not have asked for better service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
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Resolving problems
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-05-17

"Purchased a Panasonic GS250 Camcorder. It was new in box and just as described. Very fast delivery. Salesman also tried to sell me a battery upgrade but I declined. No other pressure for any other accessories. Would definitely buy from again and I am very glad I found this site. Helped me make the decision to buy from them. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being easy to reach
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Verified
5/5

2005-05-16

"Excellent store. My first purchase - I was afraid initially (very low price) but had good ratings here. I purchased a digital camera and it was shipped a few hours after I bopught it. Excellent service, no "upselling" attempts. I will definitely used them again."

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Verified
5/5

2005-05-13

"Great experience buying from these guys.
Ordered a camera monday, had it in my hands thursday, a day early!!!
Charged it up, I be taking pixctures.
Great price, friendly people, hassle free buying.
Way to go realdealshop.
I wish all my online buying was this painless.Will buy from again.
"

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Is consumer focused

Verified
5/5

2005-05-12

"Great experience! The order shipped the next day and I received it before the expected date. I'll order from them again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
Making decisions on their own
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Being easy to reach
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Being trustworthy
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Overall web site
Web site being easy to use
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Verified
5/5

2005-05-09

"Good experience. Product arrived on time if not a day early. Good price. Sales person called next day to verify order and tried to sell me a battery. When I told him no, he was very polilte and thanked me for doing business with CentralDigital. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
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Overall customer service
Customer service resolving problems
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Customer service being trustworthy
Customer service making decisions on their own
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Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-05-06

"This company was super fast. I placed my order on 5/4/05 and it was shipped 6 hours later. I also paid for ground shipping with a fedex estimated delivery date of 5/9/05 and the package arrived 5/5/05 from NYC to LA! As was stated before, the packaging wasnt the best. They just threw an airbag on on top and the camera could still slide horizontally in the box. However, the camera arrived with no problems and works great! It was a pleasure doing business with this company"

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Is trustworthy

Verified
5/5

2005-05-03

"I placed an online order for a Toshiba 62" DLP widescreen home theater, base and misc cables after checking Shopping.com and locating Central Digital. The price quoted on the website was exactly what I was charged which was $650 cheaper than from my local Sears store for the same item. They called the following day to verify the purchase and my credit card info and only asked if I wanted the extended warranty, they did not try to "upsell" me anything - I bought the warranty as it was a good deal and covered my expensive new TV for 3 years. The TV was delivered exactly as quoted four days later and arrived in perfect condition. I noticed that my extended warranty through Mack was for a television priced "under $2500." I called Central Digital and they promptly issued me an RMA for the Mack warranty and replaced it with the one for televisions "under $5000" and did not charge me any extra for this. I would not hesitate to send my best friend to these folks for an expensive purchase like mine - they are good people and they do what they say they will do -- shame on all you other crooked Brooklyn NY dealers -- Central Digital is A-1 in my book."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use