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Verified
5/5

2005-11-01

"I ordered a Pentax *ist DS Digital SLR camera here for far under the retail price of ~$700. In fact, I only paid $550 for my camera plus around 20 dollars shipping totalling aproximately $570 for this great camera. What an amazing deal. I had absolutely no hassles. No phone calls, nothing. I now see the same deal listed for 580 dollars, but with free shipping. It's $10 more than what I paid, but it's still a spectacular deal. I commend dbuys/ibuydigital (they are the same) for their excellent prices and prompt service. "

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Verified
5/5

2005-10-31

"I purchased a Panasonic video camera from this company and was very pleased with the entire experience. I received a call from the company verifying that I infact placed the order and wanted to verify the shipping address as I was having it shipped to my work address. The pricing was great as the camera was about $340.00 cheaper on line than it was buying from one of the big electronic retailers. I was very satisfied and would consider purchasing from them again."

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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
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Being updated on the exact date the delivery was sent
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Verified
1/5

2005-10-30

"I ordered a Panasonic PV-GS400 and after two weeks of hearing nothing I phoned them up and was told the order hadn't been placed, even though they had charged my credit card mand called me to try and sell me additional goods several days after I had placed the order. I straightened that out after agreeing to buy a tripod that they claimed was bundled with the camea and the only way I could get immediate shipment.

The new order was placed and was told the item would be shipped the same day. I waited another two weeks and they confirmed the item hadn't been shipped again but would be shipped the next day.

They offered to ship the item immediately and give me a shipping upgrade. I cancelled the order but have not received a credit on my charge card bill.

I ordered the same item from B&H and received the item in a few days. Are these guys really rated better than B&H on this website? I do not think they are anywhere near as good. I will not use Central digital again.
"

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Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
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Being easy to reach
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Being knowledgeable
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Making decisions on their own
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Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
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Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-10-12

"Great experience. Their prices are among the best for reputable shops and their service is top-notch.

I purchased a Panasonic PV-GS250 on October 6, 2005 and it was delivered on October 11, 2005. Product was packaged well, it was brand new and sealed, so it came with all the manufacturers accessories. None of the BS about having to buy things that should be in the package anyway.

I received no emails or phone calls asking me to verify my order or to push additional accessories or warranties, etc. I ordered it and it was shipped. Fantastic!

Realdealshop.com is the same as ibuydigital.com and dbuys.com. All highly rated stores here on resellerratings.com.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
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Overall web site
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Verified
5/5

2005-10-08

"What a great experience! Ordered on Sunday online, received an immediate email confirming the order, received email request to call and confirm the order. I figured that's when the hard-sell on the extended warranty and overpriced accessories would start... Imagine my surprise when the polite rep confirmed my order & address, asked if I'd like anything else before shipping, then thanked me for my business. On top of that, I paid for ground shipping (the cheapest) and the order arrived 4 days later via FedEx! The right product, great price, fast shipping, and polite service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
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Being knowledgeable
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Verified
5/5

2005-10-04

"I ordered two cameras from Central Digital - the online site was easy to use, the order was shipped and arrived ahead of schedule and the cameras were perfect - factory sealed, USA versions, great all the way around! "

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Verified
1/5

2005-09-29

"Phone sales assured me the item was in stock, when it was not. Customer service was not terribly helpful in determining why the salesperson would have been dishonest."

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Verified
5/5

2005-09-26

"GREAT WEB SITE. BROWSING WAS SIMPLE AND ORDERING WAS EASY. I GOT A TRACKING NUMBER RIGHT AWAY AND DELIVERY WAS ON TIME. I WOULD ORDER FROM THEM AGAIN, NO QUESTION ABOUT IT."

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Verified
5/5

2005-09-22

"HI GUYS! - BUY from CENTRALDIGITAL!!!!. Cheap price, best service I’ve ever met. My order was shipped out in 1 days all packed beautiful and secure – THRILLED!!!! :)"

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Verified
5/5

2005-09-18

"I saved a lot with this place since they were so much cheaper than anyone either local or online. i received a shipping confurmation email the day i placed my order and tracked it on the internet i couldn't believe it shipped the same day. the stuff came two days later this place is a high recommend"

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Verified
5/5

2005-09-14

"I placed an order for a Panasonic PV-GS35 camcorder with this store because it had high ratings on most sites and very low prices. After I read the store ratings and reviews on this site, where people had delays/changed order issues, I was a bit sceptical. To my surprise and relief, I got the exact product factory packaged and they had upgraded my ground shipping to a 3-day express! I don't know if it was just a stroke of luck or they are indeed a good store as the opinions seem to suggest. But this one is true; their online ordering mechanism (at this time of writing) is UNSECURE, so you would be wiser to call them and place the order."

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Verified
5/5

2005-09-13

"I ordered a camera from Central Digital on 9/6. I also ordered a CF card from Newegg the same day (I had that shipped via 3-day UPS). I didn't get a confirmation email from Central Digital right away (like I did with Newegg), but CD said it would take 24-48 hours to "post" my order. The next day I had an email saying my camera had been shipped (via 3-day FedEx). My UPS order from Newegg arrived on 9/9, and my Central Digital order arrived on 9/12. Though FedEx took longer, I knew by tracking the package that it was always scheduled to be delivered on 9/12 -- plus they make you sign for the package, which is great for expensive stuff. My camera is wonderful, arrived new and in pristine condition, and the price was the best I could find for a non-grey market item. I had no problems with this order!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
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Making decisions on their own
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Verified
5/5

2005-09-12

"First, let me say I do not work for this company. I tried to do alot of research on on-line stores before purchasing a digital camera. It seems like all stores have a mix of satisfied and dissatified customers when the reviews are read.
My experience with Central Digital was great, I am thankful to report. I ordered the camera on Labor Day (9/5)and selected 7-10 delivery. On 9/6 I was emailed the Fed Ex link and tracking number and I could see that my package had already been picked up. I was able to watch on-line it each step of the way and it was delivered Thursday 9/8. I was not home and the Central Digital will not allow Fed Ex to leave packages without signature. I picked up the package at the Fed Ex office although they would have attempted delivery the next day. This was somewhat inconvenient for me, but I would rather that they not leave a small $350 package on my front steps.
The camera was received in factory packaging and everything is working as expected.
Central Digital never called me to try to sell me more products and I was glad about that.
"

Detailed Review Benchmark + -
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Is committed to quality products and services
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
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Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
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Making decisions on their own
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Verified
5/5

2005-09-07

"Best price, fast delivery. Never had an error, a delay, or a problem with them. First place I look before ordering."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
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Verified
5/5

2005-09-07

"This was a very smooth transaction. I ordered a Nikon D70s body and a 1GB memory card on a Monday with 3-day shipping and had it on Thursday. Everything Nikon includes in the box was there, which I understand is not the case with some companies. I called, to get the mandatory upselling over with immediately. It was definitely no pressure. They had the memory card available for the same price as the best local discounter, so I saved a shopping trip and ordered it with the camera. I am contemplating adding some accessories and, if theirs is a competitive price, I will not hesitate to buy from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
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Being trustworthy
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Making decisions on their own
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Overall customer service
Customer service being trustworthy
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Customer service resolving problems
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Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site