"I tell you what, these guys mean business.
My sales rep was Peter and after patiently
(thank you!) listening to my sob story about trying to
buy this camera for over a week from Pcvideoonline.com
(http://www.resellerratings.com/seller2324.html)
he happily sold me the camera for a great price
and shipped it overnight. In time for my vacation!
AND, without a huge "buy more stuff" sales pitch!
I'm definitely buying from these folks again.
Their customer service is top notch, and I even
got an email with my tracking info on it -
On an overnight shipment! Kudos to Ibuydigital.com
for great service to disgruntled, burned,
exceptionally crabby customers like me that learn
the hard way to check resellerratings.com first!
"
"I do not have a lot of experience buying electronics online. I am very please with the service I received from ibuyDigital.com. The price and the customer support I received was excellent. I would recommend this site to anyone. I definitely will do business with them in the future."
"Except that I didn't receive any call or e-mail containing the tracking # for the shipping of my order, I am quite happy with this web seller."
"I ordered a Olympus C-5050 camera via the Internet. I got a call the next day to confirm the order. The salesperson was not pushy, nor did he require that I purchase optional accessories to get the same camera deal. I received a tracking number, and the camera actually arrived several days early, and my credit card did not get charged until the cameral shipped. I was very pleased with the overall experience and would purchase from this site again."
"IBUYDIGITAL is a GREAT place to buy from. I had shopped around for a while and was willing to find a place with good feedback and a good price. I am a stickler with customer service and I will only buy from places where I can easily communicate with them. They were quick to contact me after my order was placed. For security reasons they sent me a confirmation e-mail in which I replied to where they also left a number to call the sales rep in charge of my order. I talked to a guy named Sam. He was VERY nice and we figured out how to get the product to me int he short time i needed it in. He was more than willing to help me out and offer me anything I needed of him to make my purchase better for me.
I recommend IBuyDigital to anyone who wants great customer service along with great prices to go along with. I would rather order from IBuyDigital than go down to the store even if prices were the same. No problems with my transaction! GREAT SELLER 9.99!!"
"Placed an order for car stereo on-line. My account was debited approximately 12/15/02. It is now July 2003 and I am still without my money and have no car stereo in my posession. I have contacted the BBB, posted bad ratings, etc, etc. The company seems to have fallen off the face of the earth! No website anymore, no working phone numbers, etc. Just keep running into dead ends everywhere. I do know that the masterminds behind this whole shady operation are Mark Zaks & Sam Zaks & they operate normally out of Brooklyn, NY. Buyers Beware! Do your research before purchasing from a company you have never heard of before."
"Very help. Very professional. Suggested accessories and related specials without pressure to buy. Made sure that the order was sent on time and arrived in time. Thank you!"
"on time
product correct as seen on the net
complete and professional service
I appreciated the phone confirmation of the online order"
"First time ordered from this company and very pleased with the process. I ordered a Canon G5 camera with a good low price and got a confirmation email asking me to call back. I called Sam the next day, and he confirmed the order without pushing me for purchasing any accessories (really like it this way). I got the item delivered to my house on time in an excellent condition."
"First experience with this company. So far so good."
"Excellent service...merchandise arrives much faster than expected. Great buying experience with best price. Will buy again from them."
"Excellent service. After purchasing a separate battery charger for the Sony TRV38 camcorder I had ordered online, I received upgraded shipping. In addition, due to an incorrect billing address supplied by me, a potential order delay was averted by quick action on the part of customer service. They contacted me less than 24 hours after placing the order to correct the situation. I received my order as promised. I would buy from them again."
"The Company had the best prices around and great customer service. The only issue I had was the time it actually took to ship my order. They spent so much time trying to get me to go through the process of filling out this feed back form, that the upgraded shipping didn't get product to me any faster than if they would have just shipped the order the day I placed the order."
"Merchandise arrived on time as represented. Great prices and good support. Would purchase from this vendor again."
"I ordered a sony camcorder,got tracking number 45 hrs later, got camera the next day. The whole process took less than 3 days. Very happy. No phone calls or emails, just order it and get it."