"This month was the fasters that I was able to process my payment, but needs more improvement through the automatic payment w/o speaking to a rep."

"Experience had been good over the years. Disappointed that having decided not to switch to a lower rate offered by an established provider in my area, I am required to wait 2 months before my new rate kicks in with Constellation. Loyalty obviously means nothing."

"Like I told the representative, why wasn't I told about this situation in advance. Then I could have been preparing my self for a higher bill."

"Experience was good. Don't know why I have to wait 1 to 2 billing periods to get the reduced rate"

"My only issue is that the representative was supposed to send me an email with confirmation my issue was resolved. He did give me the confirmation # over the phone, but having an email is better for the customer. Thanks."

"very good. One suggestion - this survey is too long."

"El tiempo y servicio esta dentro de lo normal para resolver el problema, todo muy bien, muy satisfecho . Gracias."

"Prices are great and staff tried to help"

"Your rep was going to have to contact others and then said she'd get back to me. That hasn't happened yet."

"Any time I have called constellation i have had a good outcome. Easy to talk to and I haven’t spoken with anyone that has been rude to me like some customer service reps are these days! Thanks!"

"CUSTOMER SERVICE WAS VERY PROFESSIONAL AND HANDLED ISSUE WITH RESPECT THOROUGHNESS."

"Again telephone answering system is HELL Too hard to get to a person. your representatives were GREAT."

"SUCKED BAD. STILL NO RESOLUTION AND NOT SURE THERE WILL BE ONE. SUCKED BAD!!!!!"

"Fantastic until renewal time"

"I would not like to type a negative comment to be posted"