"Representative was attentive to my issue"

"Constellation has problems but they are not at the customer service level."

"Although the survey was addressing a phone call, it was actually a chat session with Sophia. Sophia was excellent. She addressed my questions, resolved my request to get started with budget billing, and always seemed to know exactly what I was asking. Many thanks to Sophia for making the chat session quick and complete."

"It was excellent customer service,"

"I recently switched carriers, and received an email indicating that I may be assessed a $50 cancellation fee. Since my contract w Constellation terminates on 12/18/19, the rep indicated that I would not be assessed the early termination fee."

"From my 1st day with you I've had problems getting into my account on-line. So, when GNG offered me a good rate, it was an easy decision to move my business to them."

"Very satisfied with the long-term fixed rate and with ease of transferring service."

"It was good and would find no problem using Constellation cust. service again."

"Make sure they know about aggregate service"

"Bailey was very helpful and very polite. She did an awesome job taking care of my problem."

"Nothing is perfect... the difference between a quality company and a substandard one such as Constellation is that once quality organizations learn of a problems, they acknowledge it and make efforts to remedy in a timely fashion"

"i will be changing services as soon as i can finish my contract in july 2020 or if i can find another company willing to offer the 150 credit for switching companies . This is the third time this issue has occurred since i have been with this company it has never happened anywhere else . I think it is dishonest and bad business practices!!!!!"

"Your phone customer service is the reason I stay with Constellation."

"The experience was a pleasant one."

"My general experience with constellation was great, has gotten helped right war when I needed it. Knew what to say with my problem and helped me figure everything out."