"It used to be so warm and exceptional. I felt like I really had found a special company. Now that you have outsourced it just seems status quo."

"Very patient customer service. Listened to problem...found issue and gave good explanation..."

"I am thinking about switching to my previous provider"

"Your customer service division is exceptional. Your electricity rates are high. As such, I'm sorry that I had to change to another provider--I had been a customer of yours for years. Hoping your rates will be lower in six months. Merry Christmas."

"Overall: very satisfied. Glad agent had the authority to resolve my issue. Very pro-active, knowledgeable agent. That was a huge plus."

"Great very courteous service."

"She was very nice she was very well spoken and understanding"

"Very professional and friendly"

"The Constellation rep was wonderful! She was extremely educating on the benefits about Constellation but she didn’t make it sound like a pitch. She was just informative."

"My experience was EXCELLENT. Because of Neicy in the deferred payment department. She was pleasant, knowledgeable and friendly"

"Didn't know i had your service until my bill got high"

"Was assisted nicely and professionally. Very satisfied!"

"Overall I am extremely pleased with my Constellation customer service experience.The issue I had was clearly the result of an error on my part. However, the respect, courtesy and level of conern I was given showed me I was not just another account number. There was a genuine desire to resolve my issue in the best possible way without any negative consequences. I wish to thank Auri,Kim, and especially Nadine for their kindness and outstanding customer service. Sincerely, Sharon D. Royalston"

"Very bad Customer Service experience"

"Insulator was efficient . Turned our gas on and explained everything to us."