"very satisfied with what I had called about."

"Had to AGL charges on my monthly bill which was substantially higher than previous bills. Rep tried to convince me that Nov and Dec charge was on one bill due to delay in processing. For someone who budgets month to month to have an extra charge (unexplained) was a surprise. CS Rep should have had the authority to credit one of the charges which would have resolved the issue. Explanation made no sense to me unfortunately."

"easy to use on line bill pay, and good telephone customer service"

"I am a new customer. So I cannot give a definitive assessment of your services. I haven't gotten a bill yet."

"The representative was able to offer us a lower electric rate ASAP and was very pleasant to talk to."

"Very good experience. Rep was easy to talk to and recognized my concern."

"I called the next day aroun 8:30 am and had a great customer experience."

"I dislike calling customer service and seek to resolve any issues via chat or email, however, I understood I needed to talk to a rep this time and was appreciative the rep being efficient and knowledgeable:) Thank you."

"Not really satisfied with the respose I received but excepted it. I was charged twice for AGL charge without no explanation on the statement. Customer service told me that do to me cancelling my service on Dec 3, that I am charged for the whole month."

"second time AGL was doubled."

"Pleasant and knowledgeable customer service."

"Not enough details regarding account when viewing online"

"You have heard it over and over again. The constellation employees must realize that we are people and we are who make the company. Without customers there is no company."

"Sign up is easy but the extra fee isnt a nice suprise when you get a 77.59 bill but have to pay 114.00 i would have gone with someone else, but i will in 3 years when contract is over"

"Happens again I will change providers."