"I like paying online...I wish the process was more direct...make a one time payment...no wallet..."

"Can only wish everyones Customer Service Representatives were as good as the one I spoke with. It was a total relief."

"My experience was great first time needing to speak with a representative i havs no complaints at all the kevel of service i was given was GREAT"

"Everything is good with Constellation except for the renewal rate on their website shown to me were not even close to what was available on the market and what they agreed to after I called them."

"I signed for (3) years, but later called and asked if I can instead opt-out and take the (1) years plan and got a lot of double talk. Can I have the (1) year plan instead of the (3) year plan??"

"The fault was on Constellation and I still have to pay and get credit the next month. I feel like I shouldn't have to pay the overage."

"Not a pleasant or easy experience. I just wanted to cancel service because I moved out on November 29th and need to cancel service bc I no longer live there and he says I must be at the property to cancel service which i dont have access to the property therefore I can not meet a representative at the property for him to read the meter. I am hoping the leasing office lets him in on Monday, December 9th, to read the meter and cancel my service."

"Autopay should not be confusing, you are either signed up or you are not."

"Do not cancer the account till you contact the customer directly."

"I had been a customer for 15 years but switched because I couldn't get the rate I was offered from GNG."

"good;all three reps I dealt with were great"

"OK, rep was good, just hard to understand due to accent"

"Totally unfair to offer lower rates to new customers only"

"The wait time was less then a minute, and the representative was very nice, understanding, and knowledgable."

"It is ridiculous that you can offer a lower rate on line to a new customer and not be able to match it (legal restrictions according to the representative). As a result I end up switching electricity suppliers every year (or whatever the contract period is) because I bother."